Pitney Bowes

UX Research Intern

Pitney Bowes

internship

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $30 - $35 per hour

Job Level

Entry Level

About the role

  • Coordinating, implementing, and communicating user research to inform product development
  • Working closely with UX and other teams to build an understanding of users and their workflows
  • Using a mix of qualitative and quantitative research methods and approaches (e.g., contextual interviews, task analysis, usability testing, surveys, analytics-based learning)
  • Testing, validating, and monitoring features and new products
  • Learning and using analytics and research tools to find patterns, define meaningful metrics, and connect findings back to user workflows
  • Synthesizing findings into reports with clear insights, themes, and recommendations

Requirements

  • Actively pursuing a degree in Human Computer Interaction, Human Factors, Psychology, Data Science, or a related field
  • Solid understanding of UX research basics and human behavior
  • Strong communication, adaptability, and ability to collaborate across teams
Benefits
  • Offer an inclusive environment that encourages diverse perspectives and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization
  • Offer comprehensive benefits globally (PB Live Well)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user researchqualitative research methodsquantitative research methodscontextual interviewstask analysisusability testingsurveysanalytics-based learning
Soft Skills
communicationadaptabilitycollaboration