Pipeworks Studios

IT Support

• Manage on-premises Active Directory and Microsoft Entra ID accounts
• Maintain security through group policies, MFA, and account lifecycle management
• Set up and deprovision accounts for employees and contractors, ensuring correct tool and project access
• Administer Microsoft 365, SharePoint, and related Microsoft services
• Manage Jira and Confluence including user settings, workflow adjustments, and backend configurations
• Maintain the IT SharePoint page and oversee client partner centers and developer accounts
• Collaborate with IT, DevOps, and HR to manage system permissions and access
• Track and assign software licenses to maintain compliance
• Manage company hardware and software inventory using Snipe-IT and maintain accurate records for office and remote equipment
• Handle equipment swaps and replacements to minimize user downtime
• Resolve Tier 1 and Tier 2 support requests (lockouts, access issues, password resets)
• Triage incoming tickets and keep workflows, business rules, and service catalog organized
• Provide clear and timely communication with users during troubleshooting
• Write and update helpdesk procedures, IT workflows, onboarding materials, and troubleshooting guides
• Review user access, group memberships, and permissions regularly and document/correct audit data
• Lead weekly helpdesk meetings and act as a point of escalation for complex or high-priority issues
• Identify opportunities to improve helpdesk operations and employee support

Lead Help Desk Administrator

Designer

• Join Pipeworks Studios as a Narrative Designer II and help craft immersive quests, communities, and open-world events for a narrative-driven AAA RPG experience. This is a design-and-implementation role (not a writing position) focused on building story-driven gameplay using visual scripting and in-engine tools.
• Our studio is based in Eugene, Oregon, with the flexibility of fully remote work.

Narrative Designer II - AAA Narrative/Open-World Game (Design & Implementation) 

Game Engineer

• Join Pipeworks Studios as a Level Designer I and help build the first playable foundations of a multiplayer extraction shooter.
• Collaborate closely with your Level Design Lead and systems, AI, art, and narrative partners to create gameplay-rich POIs and map sections that emphasize risk/reward exploration, readable combat spaces, and dynamic PvEvP encounters.
• Our studio is based in Eugene, OR and this role is available for fully remote, hybrid, or fully in-office work.

Level Designer I - Extraction Shooter, Unreal Engine, Multiplayer FPS

Product Designer

• Pipeworks Studios is seeking a talented and experienced Design Manager to join our studio-wide management team. This role is focused on staff recruiting, employee development, mentorship, and management and is not tied to an individual project. As a Design Manager, you will guide, support, and grow a diverse team of game designers across all career stages and specialties, contributing directly to the long-term strength and creative excellence of the Design department.
• This is a leadership-focused position ideal for a Senior Game Designer (GD III level or above) who has already or is looking to step away from individual contributor work and focus on people management, team development, and design culture building. While not tied to active project delivery, you will collaborate closely with the Design Director and project leadership to help designers thrive within both internal and external development environments solving problems that range the gamut from process to creative input.
• Based in Eugene, Oregon, with the flexibility of full remote work, this is a unique opportunity to shape careers, foster growth, and help define the next generation of design talent at a respected, creatively driven studio.