Pipeworks Studios

Security Engineer

• Support security compliance reviews across North American studios
• Support client security questionnaires and audit requirements
• Track remediation actions and security gaps
• Ensure local alignment with global security policies and processes
• Review vulnerability scan results and support remediation
• Support incident response and threat mitigation
• Utilize security tools to detect and analyze threats
• Support security assessment of third-party vendors
• Perform vendor risk reviews and ensure compliance with Virtuos security requirements
• Track remediation of vendor-related security findings and risks
• Work with local IT teams on security implementation
• Support global security initiatives and new technology deployment
• Contribute to continuous improvement of security processes
• Support security awareness and training programs
• Identify, track, and report information security risks
• Participate in business continuity and disaster recovery exercises

IT Security Specialist

Designer

• - Collaborate with our client and other members of the development team to ensure levels meet the overall vision and objectives of the game.
• - Design, prototype, and implement various levels, environments, and gameplay experiences within a video game.
• - Help shape our growing World Building team and contribute to elevating co-development into true creative collaboration.

Senior Level Designer

Production Coordinator

• Support Producers and Art Leads in the day-to-day management of multiple projects.
• Maintain project schedules, task tracking, and milestone planning.
• Update project management tools (Jira, Hansoft, spreadsheets, etc.).
• Monitor project progress and help identify risks or blockers early.
• Ensure project information remains accurate and up to date.
• Schedule and coordinate internal and external meetings.
• Prepare meeting agendas and capture actionable notes.
• Follow up on action items and ensure decisions are properly communicated.
• Facilitate communication between artists, leads, production, and clients when required.
• Support onboarding and integration of new team members.
• Prepare project status reports and dashboards.
• Track asset delivery progress and maintain production documentation.
• Support billing, purchase order, and contractor tracking processes.
• Assist with project setup and project closure activities, including post-mortems.

IT Support

• Assist with managing user accounts in Active Directory and Microsoft Entra ID.
• Support account provisioning and deprovisioning for employees and contractors.
• Help maintain security practices such as MFA and group-based access.
• Troubleshoot access-related issues and escalate when needed.
• Support for hardware in Windows workstations and laptops.
• Install and repair Windows.
• Basic knowledge of network equipment.
• Provide support for Microsoft 365 applications (Outlook, Teams, SharePoint, etc.).
• Assist with basic administration tasks in Jira and Confluence (user access, permissions, minor updates).
• Help maintain IT documentation and internal SharePoint resources.
• Partner with IT, HR, and other teams to support system access needs.
• Track and assign software licenses to users.
• Maintain hardware and software inventory records using asset management tools (e.g., Snipe-IT).
• Assist with equipment setup, swaps, and replacements for employees.
• Ensure accurate tracking of both onsite and remote equipment.
• Respond to and resolve Tier 1 support requests (e.g., password resets, account lockouts, basic troubleshooting).
• Assist with Tier 2 issues under guidance from senior IT staff.
• Triage incoming tickets and follow established workflows and service processes.
• Communicate clearly and professionally with users throughout issue resolution.
• Contribute to maintaining and updating helpdesk documentation and knowledge base articles.
• Assist in creating user-friendly guides and onboarding materials.
• Document recurring issues and solutions to improve team efficiency.
• Support routine reviews of user access and permissions.
• Help maintain accurate records for audits and compliance checks.
• Follow established IT security and compliance processes.

IT Security Specialist

Senior Level Designer

Production Coordinator

IT Help Desk Technician