Pioneer Aero Supply

Account Manager

• Act as the primary point of contact for assigned customers and sales team members
• Respond to RFQs, prepare accurate quotes, and ensure professional, timely follow-up
• Support Regional Sales Managers by efficiently managing customer accounts
• Build and maintain strong relationships with procurement teams at airlines, MROs, OEMs, and distributors
• Monitor open issues, returns, and after-sales requests with urgency and accuracy
• Manage and grow spare parts sales in an assigned regional territory
• Identify new business opportunities and develop relationships with key industry stakeholders
• Drive revenue growth through proactive account management and solution-based selling
• Track open quotes and assist in converting opportunities into orders
• Support customer visits and represent the company at industry trade shows on occasion
• Track quote-to-order conversion rates and customer activity using CRM/ERP tools
• Assist with weekly/monthly reporting on customer engagement and order history
• Identify process improvements through feedback and trend analysis
• Monitor inventory levels and advise on alternatives or substitutions
• Partner with supply chain, logistics, and finance teams to ensure on-time fulfillment
• Maintain accurate customer records in Salesforce and AvSight
• Escalate urgent issues and communicate clear resolution timelines
• Contribute to a high-performance, customer-focused team culture
• Maintain awareness of competitor offerings and market trends

Regional Sales Account Manager, Aviation Aftermarket

Business Development Rep

• Identify, approach, and secure new airline and end-user customers across America
• Leverage industry connections to establish Pioneer Aero Supply as an approved supplier with targeted accounts
• Identify new revenue streams including parts programs, contracts and consignment opportunities
• Generate leads and manage pipeline development from initial contact through to sales closure
• Visit customers regularly, maintaining a visible and trusted presence in the marketplace
• Represent the company at trade shows, conferences, and industry events to generate new leads and strengthen relationships
• Collaborate with the sales team to pursue upsell and cross-sell opportunities
• Manage a portfolio of accounts and serve as the main point of contact for assigned customers and vendor accounts
• Develop and execute tailored account plans to maximize relationship value and business potential
• Respond to RFQs, prepare proposals, and manage customer communications to ensure satisfaction and retention
• Build and maintain strong partnerships with End-User customers, OEMs, and repair vendors
• Identify and procure high-demand parts for resale, managing purchase prices, repair cycles, and sales strategy
• Source and qualify new vendors to support inventory needs and market demands
• Use market data and customer feedback to shape sales strategies and track and report on KPIs and sales activities

Regional Sales Account Manager, Aviation Aftermarket

Business Development Director – Aviation Aftermarket