Pinnacle Propane, LLC

Operations Analyst

Pinnacle Propane, LLC

full-time

Posted on:

Location Type: Office

Location: Irving • Texas • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

ERPSQLTableau

About the role

  • Collect, validate, and analyze data from dispatch/routing systems, tank monitoring platforms, ERP/accounting systems, and field service records.
  • Develop and maintain dashboards and recurring reports (daily/weekly/monthly) on performance, utilization, inventory health, and cost-to-serve.
  • Identify trends, anomalies, and root causes (e.g., runouts, re-deliveries, delays, excess miles, product loss/shrink) and recommend corrective actions.
  • Support peak-season planning by forecasting demand patterns and helping align drivers, bobtail assets, and supply.
  • Monitor bulk storage levels and customer tank consumption patterns to reduce runouts and optimize fills.
  • Support reconciliation of inventories (terminal/bulk/customer), including shrink analysis and variance reporting.
  • Analyze route efficiency (miles, stops per route, gallons per stop, time-on-route) and recommend improvements.
  • Partner with dispatch to improve scheduling logic for will-call and automatic delivery customers.
  • Support initiatives for utilization of bobtails/transports and reduction of overtime and deadhead miles.
  • Facilitate the mapping of workflows (order-to-cash, dispatch-to-delivery, inventory-to-reconciliation) and identify bottlenecks.
  • Build standard operating procedures (SOPs), job aids, and training materials to improve consistency.
  • Support operational audits and continuous improvement projects (Lean/Six Sigma-style) across locations.
  • Assist with tracking and reporting operational compliance metrics (driver qualifications, training completions, incident trends).
  • Support documentation related to regulated operations (e.g., hazmat transportation, facility and fleet inspections, delivery recordkeeping).
  • Help prepare for internal/external audits by ensuring data integrity and timely documentation.
  • Partner with Finance on cost analysis, budgeting support, and variance explanations.
  • Work with Customer Service on service KPIs and complaint trend analysis.
  • Support leadership with ad hoc analysis for capital planning (fleet, bulk tanks, plant equipment), network changes, or acquisitions.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Logistics, Operations, Analytics, Finance, or related field (or equivalent experience)
  • 2+ years in operations analytics, logistics, distribution, or supply chain
  • Advanced Excel (pivot tables, lookups, Power Query)
  • BI/reporting tools (Power BI and/or Tableau)
  • SQL
  • KPI development and tracking
  • Operational performance analysis
  • Root-cause analysis / problem solving
  • Process standardization
  • Cross-functional collaboration (field teams, dispatch, leadership)
  • Dashboard and report creation
Benefits
  • Great Benefits : Including medical, vision, dental insurances, amongst others.
  • Life Insurance : Financial protection for you and your family.
  • Community Volunteering Day : A paid day off to give back to the community and make a difference.
  • Paid Time Off : Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
  • Retirement Savings Plan : Employer contributions to help you save for the future.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisdashboard developmentreport creationroot-cause analysisKPI developmentoperational performance analysisprocess standardizationforecastinginventory reconciliationroute efficiency analysis
Soft skills
cross-functional collaborationproblem solvingcommunicationleadershiporganizational skillscontinuous improvementtraining developmentanalytical thinkingadaptabilityattention to detail