Program Operations Manager
Pinnacle Group, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Monitoring and improving operational daily functions across clients
- Manage the invoicing process to make sure everything is running smoothly
- Building processes based on client business goals
- Measuring the efficiency of systems and procedures
- Monitor financial data and recommend solutions that will drive cost savings
- Drive automation, standardization and training across practice
- Standardization of best practices across clients
Requirements
- Bachelor's degree or equivalent work experience
- Excel (Pivot Tables, VLOOKUP, IF, etc.)
- 4-6 years MSP/industry experience
- Managing 2-5+ team members
- Managing high volume/high intensity clients
- Leading and driving operational best practices and cost savings
Benefits
- Health insurance
- Retirement plans
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ExcelPivot TablesVLOOKUPIFprocess improvementautomationstandardizationfinancial data analysiscost savingsoperational efficiency
Soft Skills
team managementleadershipcommunicationorganizational skillsclient managementproblem-solvingtraininginterpersonal skillsanalytical thinkingadaptability
Certifications
Bachelor's degree