PingWind Inc. (SDVOSB)

Systems Engineer

• Lead the analysis, implementation, administration, and support of mission-critical enterprise applications.
• Serve as the senior technical lead for assigned business applications and application portfolios.
• Provide strategic recommendations regarding application modernization, optimization, and lifecycle management.
• Evaluate new technologies and software solutions to improve business operations.
• Develop long-term application roadmaps aligned with organizational objectives.
• Ensure enterprise applications meet performance, security, scalability, and availability requirements.
• Lead application implementation, upgrade, migration, and modernization projects.
• Coordinate software releases, deployments, upgrades, and configuration changes.
• Oversee system integration efforts involving internal and third-party applications.
• Serve as the senior technical advisor for application architecture and support.
• Mentor and provide technical leadership to Application Systems Analyst I and II personnel.

Application Systems Analyst III

Support Engineer

• Assists and relieves the executive of administrative type functions to increase the time an executive has available for executive level responsibilities.
• Take care of a wide variety of complex situations and conflicts involving the clerical and administrative function of the office that often cannot be brought to the attention of the executive.
• Responsible for ensuring assigned duties are completed on time and in accordance with leaderships requirements.
• May be required to schedule travel, manage collection of documentation, and review and send messages in support of the team.
• Experience with the planning and coordination of multiple concurrent tasks, each with strict deadlines.
• Ability to perform and track multiple tasks.
• Excellent organizational skills.
• Excellent written and verbal communication skills.

Administrative Support Analyst

Project Manager

• Oversee the overall planning, execution, management, coordination, and successful delivery of all work performed under the Performance Work Statement (PWS).
• Provide leadership, ensure contract compliance, manage project resources, mitigate risks, and oversee performance.
• Serve as the primary interface with the COR and Government stakeholders.
• Direct program planning and execution, including staffing and task intake.
• Establish, maintain, and execute the Project Management Plan (PMP) and associated SOPs.
• Maintain required professional certifications and apply best practices in program governance.

Salesforce Developer

• Develop applications and solutions within the Salesforce platform
• Elaborate and refine business requirements and map to Salesforce capabilities
• Write code (Apex, Visualforce, Lightning Components, front-end web technologies), build integrations with back-office systems (often using middleware tools), and architect data solutions to create Salesforce applications
• Lead, Develop and Test Mulesoft apps for various internal and external integrations with Salesforce
• Lead and participate in development lifecycle from design through testing, release, and O&M
• Lead and review solutions and code written by team members
• Participate in Salesforce Center of Excellence
• Test solutions as part of the release cycle
• Troubleshoot user issues and fix bugs
• Support creation of user-customer-, and team-facing documentation for Salesforce
• Advanced problem-solving skills to resolve software and application issues
• Follow established Salesforce development standards and best practices
• Ability to communicate with technical and non-technical audiences

Senior Salesforce Developer

Artificial Intelligence

• Support functional, regression, and user-focused testing of applications and AI-enabled features before release
• Evaluate AI-generated outputs for quality, relevance, accuracy, consistency, and alignment to prompts, instructions, or reference materials
• Identify, document, and track software defects, content issues, edge cases, and output anomalies
• Perform scenario-based testing by interacting with systems as an end user to validate workflows and expected outcomes
• Flag issues in AI or application behavior and provide clear written feedback on what should be corrected or improved
• Assist with validation of prompts, workflows, procedures, and output-review criteria used in AI-supported processes
• Help review text, image, audio, video, or other generated outputs, as applicable to the program
• Maintain test evidence, validation notes, issue logs, and supporting documentation in accordance with project standards
• Collaborate with developers, analysts, engineers, and project leadership to clarify expected behavior and support issue resolution
• Participate in pilot testing of new features, experimental capabilities, and process improvements
• Support continuous quality improvement efforts by identifying recurring issues, trends, and opportunities for better testing coverage
• Contribute to the development of repeatable validation procedures, checklists, and quality review practices

Application Systems Analyst III

Administrative Support Analyst

Project Manager

Senior Salesforce Developer

AI Quality & Validation Specialist