PingWind Inc. (SDVOSB)

Business Analyst

• Conduct user research and stakeholder engagement to understand and capture business needs using process workflow mapping, user stories
• Conduct thorough analysis of current business processes and identify areas for improvement and automation
• Create a product backlog of well-defined user stories with acceptance criteria
• Manage product backlog to focus capacity on highest priority epics and user stories
• Be a part of a multidisciplinary team to prioritize the work from concept to delivery
• Support Scrum / Agile ceremonies helping drive team progress.
• Ensure that products create value and meet business needs with evidence-based decisions and attention to detail
• Understand opportunities and constraints across the business, technical architecture, and end-user needs
• Support change management and product rollout including user acceptance testing, development of training materials, and product documentation
• Partner with the project leadership to proactively communicate status, priorities, risks, and mitigation strategies for product delivery

QA Engineer

• Develop and execute comprehensive test plans and test cases to verify the functionality, usability, and performance of software applications.
• Perform manual testing to identify defects, inconsistencies, and usability issues in both web and mobile applications.
• Collaborate closely with developers, product owners, and business analysts to understand project requirements and verify that they are met.
• Document and report defects, issues, and test results clearly and accurately, using designated bug tracking tools.
• Conduct regression testing to ensure that software updates and changes do not introduce new defects.
• Conduct 508 accessibility and usability testing to ensure user accessibility compliance.
• Perform exploratory testing to identify unexpected issues and usability concerns.
• Participate in test environment setup and data preparation activities.
• Contribute to the continuous improvement of the QA process and testing methodologies.
• Stay up-to-date with industry best practices, testing tools, and emerging trends in software quality assurance.
• Collaborate with cross-functional teams to ensure timely and quality software releases.
• Provide feedback and insights to improve the overall user experience and software quality.

Senior Manual Tester

Business Intelligence Developer

• Configure out-of-the-box workflows and create/maintain custom workflows
• Build reports, dashboards, and views
• Rapidly prototype new solutions to demonstrate Dynamics capabilities to our clients
• Design, configure, test and deploy changes to database entities, fields, screens, forms, workflows, reports, and dashboards.
• Develop and enhance high-quality code for full-lifecycle applications, incorporating updates based on user requests.
• Manage D365 security protocols.
• Share knowledge and expertise with team members, serving as a mentor to help the team grow.
• Collaborate on a range of activities including development, testing, and automation to achieve team goals.
• Aid in the requirements gathering, analysis, design, configuration, implementation, testing, and support of Microsoft D365 and Power Platform solutions.
• Demonstrated experience in Microsoft Dynamics365 customization, configuration, development, deployment, and usage.
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
• Contribute to improving the processes and policies within program.
• Peer review code written by other ETL Developers
• Ensure solutions are appropriately configured, available, and accessible for users
• Other duties as assigned.

Power BI Engineer

Customer Success Manager

• Relationship-centric individual who can identify potential federal opportunities; engage with the executives within those firms; propose partnership values and options; and close partnership engagements.
• Work closely with federal clients to offer contracting solutions in an ever-changing competitive federal environment.
•Play a critical advisory role to understand the partner firm’s strategic goals and priorities and align them with our vision and strategic path forward.
• Be the partner advocate within the team to ensure an exceptional experience for the partners we work with.
• As the primary point of contact with our partners, you will manage a portfolio of opportunities in a strategic way to deliver exceptional results and optimal customer service experiences.
• You will be responsible reviewing Performance Work Statements and aligning the skillsets of our organization along with our partner organizations, negotiating with the Government, when required.
• Develop a trusted advisor relationship with partners, and proactively engage with them to identify needs, ensure successful delivery of solutions, and maintain high client satisfaction.
• Lead new partner and program onboarding by leveraging an implementation team, composed of internal experts and other vendors contracted by the client.
• Exceed revenue objectives by setting and meeting goals for revenue and profitability growth.
• Measure, evaluate, and report on progress while taking ownership of challenges and opportunities by recommending strategy changes and implementing solutions.

Director of Partner Success

Analyst

• Analyze end-to-end logistics operations to identify cost reduction, service improvement, and process optimization opportunities.
• Monitor key performance indicators (KPIs) such as transportation cost, delivery performance, and inventory turnover.
• Develop and implement logistics strategies that align with organizational goals and operational requirements.
• Conduct root cause analyses for delivery delays, shortages, or inventory discrepancies and recommend corrective actions.
• Oversee and coordinate inbound and outbound transportation, warehousing, and distribution processes.
• Support the planning and scheduling of materials, supplies, and finished goods to meet demand forecasts.
• Manage logistics documentation, shipping manifests, and inventory control procedures.
• Ensure logistics operations comply with company policies, federal regulations, and safety standards.
• Coordinate with carriers, freight forwarders, and third-party logistics (3PL) providers to ensure service level compliance.
• Utilize ERP and logistics management systems (e.g., SAP, Oracle, or similar) to manage data and support decision-making.
• Develop reports and dashboards summarizing logistics performance metrics and trends.
• Support system upgrades, automation initiatives, and data integrity improvement efforts.
• Collaborate with cross-functional teams including procurement, finance, production, and IT to resolve logistics issues.

Logistics Analyst II

• Proficiency in logistics software, ERP systems (SAP, Oracle), and advanced Excel/data visualization tools (e.g., Power BI, Tableau).
• Develop, implement, and manage logistics strategies to improve supply chain efficiency, service quality, and cost effectiveness.
• Oversee end-to-end logistics processes including procurement support, material movement, inventory control, transportation, and distribution.
• Manage logistics planning and forecasting to align supply chain capabilities with production schedules and customer demands.
• Create and present executive-level reports and dashboards summarizing logistics performance, KPIs, and cost metrics.
• Lead initiatives to optimize route planning, warehouse utilization, and shipment consolidation.
• Oversee relationships with third-party logistics providers, freight carriers, and suppliers to ensure service level and compliance standards are met.
• Collaborate with internal departments (procurement, finance, operations, IT, and production) to coordinate logistics planning and execution.
• Support system integration projects, data migrations, and automation initiatives.
• Evaluate and implement digital tools to improve logistics efficiency (e.g., TMS, WMS, BI analytics platforms).

Logistics Analyst III

• Track and monitor incoming and outgoing shipments to ensure timely delivery.
• Coordinate with transportation providers, warehouses, and internal departments to resolve delays or discrepancies.
• Assist in managing inventory levels, replenishment, and order fulfillment processes.
• Maintain shipment and inventory records using logistics or ERP systems (e.g., SAP, Oracle, or similar).
• Generate daily, weekly, and monthly performance reports related to shipments, delivery times, and costs.
• Support the development of KPIs and dashboards to measure logistics performance.
• Communicate with carriers and vendors to confirm schedules, resolve delivery issues, and verify billing accuracy.
• Assist in evaluating carrier performance and cost efficiency.
• Support logistics contracts and rate negotiations under supervision.
• Identify areas for improvement within logistics operations and propose practical solutions.
• Maintain accurate import/export documentation and assist with customs clearance when applicable.

Logistics Analyst I

DevOps Engineer

• AWS Cloud Platform, Infrastructure as Code (Terraform, Ansible, AWS CloudFormation), Docker, EKS, Splunk, Datadog, ELK, AppDynamics, GitLab, Incident management and Alerting, Version control (GitHub, Git Lab, Git Actions), Scripting Programming languages (Bash/Shell Scripting, Ruby, Python), Networking (Ngnix, Vault, Encrypt) etc.
• GitHub, GitHub Actions, Argo, GitHub Packages, GitHub Releases, CodeClimate, Datadog, Jaeger, Kiali, Vault, Amazon Controller for Kubernetes (ACK).
• Containerization, Kubernetes, CI/CD Pipelines, Infra Engineering (policies, code), experience with tools like data dog or Dynatrace, AWS Experts, Backstage.io, EKS, Istio, Docker, Kubernetes, Helm, Clustering, High availability Maintenance, Disaster recovery
• Design, implement, and maintain CI/CD pipelines. Automate build, test, and deployment processes. Ensure rapid and reliable software releases.
• Infrastructure as Code IaC: Use tools like Terraform, Ansible, or CloudFormation to automate infrastructure provisioning.
• Maintain version-controlled infrastructure configurations.
• Set up and manage monitoring tools Implement alerting systems to proactively identify issues. Analyze logs to troubleshoot and resolve incidents.
• Deploy and manage applications on cloud platforms (AWS, Azure) or on-premises servers. Optimize resource usage and cost.
• Work closely with developers, QA, and IT teams to streamline workflows. Advocate for DevOps best practices across the organization.
• Integrate security checks into CI/CD pipelines (DevSecOps). Ensure compliance with organizational and regulatory standards.
• Write scripts (Bash, Python, PowerShell, etc.) to automate repetitive tasks. Develop custom automation solutions as needed.
• Implement backup strategies and disaster recovery plans. Regularly test recovery procedures.
• Monitor application and infrastructure performance. Identify bottlenecks and recommend improvements
• Architect, build, and maintain cloud environments (AWS).
• Implement Infrastructure as Code (IaC) using tools like Terraform, CloudFormation
• Design scalable, resilient, and secure network architectures.
• Automate provisioning, configuration, and management of cloud resources.
• Develop and maintain CI/CD pipelines for infrastructure and application deployment.
• Use configuration management tools (e.g., Ansible, Puppet, Chef).
• Set up monitoring and alerting for cloud resources (using tools like CloudWatch, Prometheus, Datadog).
• Implement centralized logging and observability solutions.
• Analyze performance and cost metrics; recommend and implement optimizations.
• Enforce cloud security best practices (identity and access management, encryption, network segmentation).
• Ensure compliance with organizational and regulatory standards.
• Conduct vulnerability assessments and remediation.
• Evaluate and recommend new cloud services and technologies.
• Stay current with cloud trends and emerging best practices.
• Drive adoption of automation and DevOps practices.

Chief of Staff

• Teaming up with top-tier executives to chalk out and prioritize strategic business moves.
• Guiding department heads with expert advice to enhance overall team efficiency.
• Keeping meetings focused and planning and coordinating them effectively.
• Setting key performance indicators to measure and improve team performance.
• Providing hands-on support to transform ideas into reality and monitor their progress.
• Acting on behalf of the CEO to answer inquiries.
• Steering strategic business initiatives from genesis to fruition.
• Pinpointing and addressing core issues within business processes.
• Presenting the CEO and other senior leaders with detailed company operations analysis.
• Evaluating risk factors when making critical business decisions.
• Completing special projects and initiatives with skillful oversight and support.
• Leading meetings and workshops with meticulous planning and coordination.
• Identifying areas of improvement across the organization and making actionable recommendations.

Full-stack Engineer

• Define and document API specifications, endpoints, data models, and protocols - REST, GraphQL.
• Build and implement APIs using programming languages and frameworks such as Java, Python.
• Ensure seamless integration of APIs with internal and external systems, applications, and third-party services.
• Write unit, integration, and end-to-end tests for APIs. Debug and resolve issues to ensure reliability and performance.
• Create and maintain clear, comprehensive documentation for API consumers, including usage examples and best practices.
• Implement authentication, authorization, encryption, and other security best practices to protect data and services.
• Monitor and optimize API performance, scalability, and reliability.
• Manage API versions and ensure backward compatibility as APIs evolve.
• Work closely with front-end and back-end developers, architects, QA engineers, and other stakeholders to deliver robust solutions.
• Provide ongoing support, troubleshoot issues, and implement enhancements based on user feedback.

Software Engineer

Administrative Assistant

• Provide high-level administrative support ensuring efficient operation of daily activities
• Schedule and coordinate meetings and appointments
• Track progress on key activities and project milestones; proactively identify and escalate risks or delays
• Provide regular updates and status reports to leadership and stakeholders
• Support recurring and ad-hoc meetings, briefings, and presentations by preparing materials, documenting outcomes, and following up on action items
• Execute tasks in alignment with directives and program requirements, ensuring accuracy and professionalism
• Partner with cross-functional teams to gather requirements, share insights, and support scalable solutions
• Drive process standardization and automation to enable nationwide growth
• Promote a culture of continuous improvement by soliciting feedback and incorporating lessons learned into process enhancements

Administrative Coordinator, Operations

Machine Learning Engineer

• Assist in collecting, cleaning, and preprocessing structured and unstructured data for use in machine learning models.
• Support the design, training, testing, and deployment of machine learning and deep learning models for real-world applications.
• Collaborate with senior engineers and cross-functional teams to identify, extract, and engineer relevant features for model performance.
• Analyze and evaluate model performance using appropriate metrics; help optimize models for accuracy and efficiency.
• Contribute to the integration and deployment of ML models into production environments using APIs or deployment pipelines.
• Stay current with the latest AI/ML trends, tools, and best practices; experiment with innovative techniques under guidance.
• Document datasets, models, experiments, and code to ensure reproducibility and knowledge sharing.
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Junior Artificial Intelligence / Machine Learning Engineer

Backend Engineer

• Participate in development efforts under technical direction, perform code reviews, and adhere to best practices.
• Streamline development workflows and modernize existing codebases using process improvement and re-engineering principles.
• Follow the software development lifecycle for VistA-based applications.
• Manage and deploy patches through the VA Forum process in compliance with VA release protocols.
• Collaborate with various stakeholders to define and deliver modernization objectives.
• Resolve bugs found in automated testing.
• Track and coordinate patches for the VA’s enterprise test environment.
• Establish or maintain monitoring dashboards for system transparency and initial analysis and triage.
• Implement automated build/deploy functionalities using tools like Jenkins and GitLab.
• Follow automated environment build and deployment instruction via scripting (e.g., Ansible, Chef, Puppet) and improve processes as needed.
• Conduct comprehensive data audits to identify and remediate issues such as missing values, inconsistencies, or inaccuracies.
• Work closely with Test Engineers to resolve defects in test and production environments.

Java Developer

• Lead the development and maintenance of software applications and systems.
• Experience in developing computer software code.
• Experience in a variety of software programming languages.
• Architect solutions for complex business requirements, ensuring scalability, security, and performance.
• Write clean, maintainable, and efficient code in line with best practices.
• Implement unit tests and integration tests to ensure code quality and reliability.
• Continuously improve and refactor existing code to enhance performance and scalability.
• Provide technical leadership and strategic direction in software development projects.
• Collaborate closely with product managers, business analysts, and stakeholders to understand business needs and translate them into technical specifications.

Senior Software Developer

• Business Analysis: Gathering, analyzing, and documenting requirements (user stories, acceptance criteria, etc.) using various techniques including Atlassian Jira and Confluence.
• QA Testing: Creating and executing test plans and test cases, ensuring requirements coverage and traceability.
• Stakeholder Collaboration: Working with business stakeholders, development teams, and other relevant parties to clarify requirements, resolve issues, and ensure alignment.
• Scrum Master: Facilitating Agile ceremonies (stand-ups, sprint planning, etc.), removing impediments, and supporting end-to-end Agile process.
• Process Improvement: Continuously improving processes related to requirements gathering, testing, and Agile practices.
• Documentation: Maintaining project documentation, including requirements documents, test plans, and other relevant artifacts.
• User Acceptance Testing (UAT): Assisting with and potentially leading UAT efforts to ensure the final product meets business needs.