PingWind Inc. (SDVOSB)

Artificial Intelligence

• Support functional, regression, and user-focused testing of applications and AI-enabled features before release
• Evaluate AI-generated outputs for quality, relevance, accuracy, consistency, and alignment to prompts, instructions, or reference materials
• Identify, document, and track software defects, content issues, edge cases, and output anomalies
• Perform scenario-based testing by interacting with systems as an end user to validate workflows and expected outcomes
• Flag issues in AI or application behavior and provide clear written feedback on what should be corrected or improved
• Assist with validation of prompts, workflows, procedures, and output-review criteria used in AI-supported processes
• Help review text, image, audio, video, or other generated outputs, as applicable to the program
• Maintain test evidence, validation notes, issue logs, and supporting documentation in accordance with project standards
• Collaborate with developers, analysts, engineers, and project leadership to clarify expected behavior and support issue resolution
• Participate in pilot testing of new features, experimental capabilities, and process improvements
• Support continuous quality improvement efforts by identifying recurring issues, trends, and opportunities for better testing coverage
• Contribute to the development of repeatable validation procedures, checklists, and quality review practices

AI Quality & Validation Specialist

Customer Success Manager

• Conduct supplier vetting, due diligence, and risk assessments across complex supply chains, including analysis of ownership structures, compliance exposure, and operational risk factors.
• Perform multi-tier supply chain analysis to identify dependencies, concentration risks, and potential single points of failure.
• Analyze large datasets (e.g., supplier, product/SKU, logistics, and external risk data) to identify emerging risks, anomalies, and disruption signals.
• Support ongoing monitoring of supply chain risks, including triaging alerts, validating risk signals, and prioritizing issues based on impact.
• Develop structured risk reports and assessments, including recurring deliverables that highlight key vulnerabilities, trends, and recommended actions.
• Contribute to the development of risk scoring methodologies and analytical frameworks that support consistent risk identification and prioritization.
• Partner with Data Scientists and AI Solutions Engineers to refine analytical outputs and ensure insights are operationally relevant.
• Translate analytical findings into clear, concise insights and recommendations for both technical and non-technical stakeholders.
• Support scenario analysis and risk modeling efforts to evaluate the impact of supply chain disruptions and inform mitigation strategies.
• Provide input into mitigation strategies, including supplier diversification, substitution options, and contingency planning.

Senior SCRM Analyst

Analyst

• Analyze end-to-end logistics operations to identify cost reduction, service improvement, and process optimization opportunities.
• Monitor key performance indicators (KPIs) such as transportation cost, delivery performance, and inventory turnover.
• Develop and implement logistics strategies that align with organizational goals and operational requirements.
• Conduct root cause analyses for delivery delays, shortages, or inventory discrepancies and recommend corrective actions.
• Oversee and coordinate inbound and outbound transportation, warehousing, and distribution processes.
• Support the planning and scheduling of materials, supplies, and finished goods to meet demand forecasts.
• Manage logistics documentation, shipping manifests, and inventory control procedures.
• Ensure logistics operations comply with company policies, federal regulations, and safety standards.
• Coordinate with carriers, freight forwarders, and third-party logistics (3PL) providers to ensure service level compliance.
• Utilize ERP and logistics management systems (e.g., SAP, Oracle, or similar) to manage data and support decision-making.
• Develop reports and dashboards summarizing logistics performance metrics and trends.
• Support system upgrades, automation initiatives, and data integrity improvement efforts.
• Collaborate with cross-functional teams including procurement, finance, production, and IT to resolve logistics issues.

Logistics Analyst II

• Assist with the collection and analysis of internal and external data used to identify potential business opportunities
• Identify, analyze, and synthesize information from various sources in a clear, concise manner.
• Support the maintenance of various new and existing prospecting trackers and tools.
• Collaborate with team members to obtain an understanding of PingWind’s strategic priorities, competitors, and other factors that could influence the decision-making process.
• Performs other related duties as assigned

Junior Capture Analyst

System Administrator

• Administer and maintain Azure and Power Platform environments, ensuring high availability, performance, and compliance.
• Configure, monitor, and optimize resources including Logic Apps, Functions, and Power Automate flows.
• Support the design and implementation of CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps) for secure and efficient deployments.
• Apply and maintain automation frameworks (Power Platform, Azure Automation) to reduce manual intervention and improve operational consistency.
• Implement and oversee security monitoring, incident response, and compliance reporting aligned with federal O&M standards.
• Utilize observability tools to track performance, identify anomalies, and ensure service continuity.
• Collaborate with developers, engineers, and cybersecurity personnel to support system integration and modernization initiatives.
• Participate actively in Agile Scrum meetings and manage individual tickets through Rally or similar tools, ensuring clear and timely communication across development, engineering, and cybersecurity teams.
• Assist with AI agent orchestration and integration of intelligent automation technologies (e.g., Copilot Studio) into system management workflows.
• Participate in routine system audits, patching, and updates to maintain compliance with organizational and regulatory requirements.
• Maintain system documentation and contribute to continuous improvement of processes and procedures.

Senior Systems Administrator – Power Platform, Azure

• Provide day-to-day operational support for Army IT systems under a mission-critical DoD contract.
• Responsible for system configuration, maintenance, user support, patching, and compliance activities.
• Install, configure, and maintain Windows and/or Linux servers and workstations.
• Perform daily system monitoring, verify system availability and integrity, and review system logs for issues.
• Apply DISA STIGs and Security Technical Implementation Guidelines to harden systems.
• Implement IAVA patches and ensure compliance with cybersecurity directives.
• Create and manage user accounts, groups, and permissions using Active Directory (AD), Group Policy, and Role-Based Access Control (RBAC).
• Support user account provisioning/de-provisioning, system login issues, and file permissions.
• Monitor system performance, conduct root-cause analysis, and tune systems for efficiency.
• Maintain backup systems and disaster recovery procedures.
• Support Risk Management Framework (RMF) efforts, vulnerability scans, and POA&M remediation tasks.
• Assist with audit readiness, IA controls, and security incident response.
• Collaborate with cybersecurity personnel on system hardening and event analysis.
• Maintain technical documentation, SOPs, change logs, and configuration baselines.
• Provide Tier I/II support for help desk tickets, resolving hardware, software, and networking issues.

QA Engineer

• Develop testing strategies for manual and automated testing to ensure functionality of solutions.
• You will develop test plans, test cases, generating test data, and executing and documenting test results.