Pinecone

Platform Engineer

• Own and build the ingestion layer. Design, deploy, and scale pipelines that pull from third-party APIs, internal services, and SaaS tools into BigQuery. Add new sources as the business demands.
• Own and build the transform layer. Develop and maintain our DBT project, including staging, intermediate, and marts. Maintain core business datasets: users, organizations, indexes, accounts, usage, revenue. Write tests, snapshots, and documentation. Drive data quality and trust.
• Own and build the orchestration platform. Operate the Airflow-on-Kubernetes environment that runs our ingest and DBT workloads. Improve reliability, scalability, observability, and CI/CD.
• Establish and maintain the business-context and metrics layer. Curate metric definitions and documentation that feed both human analysts and agents.
• Manage infrastructure cost and performance. Manage BigQuery, GKE, Cloud Run, and Kafka costs, right-size compute, and make sure the platform stays efficient.
• Lead and own mission-critical company-level analyses. Partner with finance, GTM, product, and exec stakeholders to answer business questions, design metrics, run experiments and evaluations, build views in BI tools, and ship dashboards that support key business decisions as well as regular reporting to the Board of Directors.
• Enable other teams to self-serve. Onboard analysts and non-DE stakeholders onto the warehouse, help them with best practices, and create reusable models and tooling.
• Set the standard for AI-assisted data workflow. Establish best AI practices and patterns that enable a small data team to operate with outsized leverage.

Senior Data Platform Engineer

Technical Writer

• Plan and write documentation for developers, ML engineers, and technical architects of all experience levels: Technical guides, API and client references, walkthroughs, and sample apps.
• Contribute to the information architecture and user experience of the developer portal.
• Create a maintenance and iterative improvement cycle for our documentation
• Collaborate closely with engineering and product on new feature documentation.
• Collaborate closely with customer success and developer advocates to understand user needs and address them with documentation.
• Collect and use qualitative (eg, user research) and quantitative (eg, analytics) data to help improve the documentation content and user experience.

Senior Data Platform Engineer

Staff Technical Writer