
Director of ERP Service Delivery – NetSuite
Pine Services Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $150,000 - $180,000 per year
Tech Stack
About the role
- Lead strategy, growth, and delivery quality for NetSuite implementation services
- Maintain full P&L responsibility including investment planning, budgeting, and forecasting
- Drive growth through specialized service offerings related to manufacturing operations
- Define and standardize implementation methodologies, templates, and accelerators
- Serve as the primary subject matter expert for strategic sales opportunities
- Collaborate with Sales and Marketing to drive new business
- Author Statements of Work (SOWs) and present pricing proposals
- Expand relationships with existing clients through optimization services and add-on offerings
- Oversee complex, full-lifecycle NetSuite implementations across multiple industries
- Ensure quality assurance for key manufacturing configurations (e.g., multi-level BOMs)
- Act as the final escalation point for client satisfaction and technical delivery issues
- Recruit, manage, and mentor a team of functional consultants
Requirements
- 10+ years of ERP/CRM experience
- 5+ years focused on NetSuite OneWorld
- Proven leadership in professional services or consulting organizations (typically 7+ years)
- Strong understanding of core business processes:
- Order-to-Cash
- Procure-to-Pay
- Record-to-Report
- Bachelor’s degree in Accounting, Finance, MIS, Computer Science, or related field
- NetSuite certifications (e.g., ERP Consultant, Administrator, Multi-Book)
- Familiarity with integration platforms such as Celigo or Boomi
- Proficiency with Microsoft Office
- Strong organization, prioritization, and problem-solving skills
- Excellent executive communication and presentation abilities
- Strong negotiation and conflict-resolution skills
- Detail-oriented with a focus on high-quality results
- Ability to travel up to 25%
Benefits
- 401(k) with company match
- Medical, dental, and vision insurance
- Employee assistance program
- Supplemental pet insurance
- Company-paid life and AD&D insurance
- Voluntary supplemental life and AD&D coverage
- Paid holidays
- Paid time off
- Travel assistance / global travel support
- Incentive Pay: Bonus eligibility – 15%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
NetSuiteERPCRMOrder-to-CashProcure-to-PayRecord-to-Reportimplementation methodologiesquality assurancemulti-level BOMsinvestment planning
Soft Skills
leadershiporganizationprioritizationproblem-solvingexecutive communicationpresentationnegotiationconflict-resolutiondetail-orientedclient satisfaction
Certifications
NetSuite ERP ConsultantNetSuite AdministratorNetSuite Multi-Book