Pine Services Group

Director of ERP Service Delivery – NetSuite

Pine Services Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $180,000 per year

Job Level

Tech Stack

About the role

  • Lead strategy, growth, and delivery quality for NetSuite implementation services
  • Maintain full P&L responsibility including investment planning, budgeting, and forecasting
  • Drive growth through specialized service offerings related to manufacturing operations
  • Define and standardize implementation methodologies, templates, and accelerators
  • Serve as the primary subject matter expert for strategic sales opportunities
  • Collaborate with Sales and Marketing to drive new business
  • Author Statements of Work (SOWs) and present pricing proposals
  • Expand relationships with existing clients through optimization services and add-on offerings
  • Oversee complex, full-lifecycle NetSuite implementations across multiple industries
  • Ensure quality assurance for key manufacturing configurations (e.g., multi-level BOMs)
  • Act as the final escalation point for client satisfaction and technical delivery issues
  • Recruit, manage, and mentor a team of functional consultants

Requirements

  • 10+ years of ERP/CRM experience
  • 5+ years focused on NetSuite OneWorld
  • Proven leadership in professional services or consulting organizations (typically 7+ years)
  • Strong understanding of core business processes:
  • Order-to-Cash
  • Procure-to-Pay
  • Record-to-Report
  • Bachelor’s degree in Accounting, Finance, MIS, Computer Science, or related field
  • NetSuite certifications (e.g., ERP Consultant, Administrator, Multi-Book)
  • Familiarity with integration platforms such as Celigo or Boomi
  • Proficiency with Microsoft Office
  • Strong organization, prioritization, and problem-solving skills
  • Excellent executive communication and presentation abilities
  • Strong negotiation and conflict-resolution skills
  • Detail-oriented with a focus on high-quality results
  • Ability to travel up to 25%
Benefits
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Employee assistance program
  • Supplemental pet insurance
  • Company-paid life and AD&D insurance
  • Voluntary supplemental life and AD&D coverage
  • Paid holidays
  • Paid time off
  • Travel assistance / global travel support
  • Incentive Pay: Bonus eligibility – 15%
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
NetSuiteERPCRMOrder-to-CashProcure-to-PayRecord-to-Reportimplementation methodologiesquality assurancemulti-level BOMsinvestment planning
Soft Skills
leadershiporganizationprioritizationproblem-solvingexecutive communicationpresentationnegotiationconflict-resolutiondetail-orientedclient satisfaction
Certifications
NetSuite ERP ConsultantNetSuite AdministratorNetSuite Multi-Book