Lead requirements gathering and design activities for the operations modules.
Collaborate with the consulting team and client core team to collect information, lead, and/or oversee configuration, training, testing, and go-live activities of medium size or complexity.
Lead activities and tasks, resolving functional questions with minimal escalation.
Proactively communicate status, issues, and concerns to the project manager and/or architect/lead.
Provide coaching and quality assurance to ensure team members are following implementation best practices.
Negotiate resolutions to business, process, and functional issues with key stakeholders.
Establish and maintain a “trusted advisor” relationship with customers.
Follow established implementation methodologies to ensure consistency and quality delivery.
Achieve utilization targets while maintaining high customer satisfaction.

Requirements

Bachelor’s degree in Business, MIS, Computer Science, Finance, Supply Chain, or related field, or equivalent combination of education and experience.
Eight or more years of ERP implementation experience.
A minimum of three years implementing Sage X3.
Results-oriented individual able to prioritize and execute activities in a fast-paced environment.
Ability to describe end-to-end business processes and key integration points; work cross-functionally across different business processes; and demonstrate understanding of challenges faced by implementation teams.
Strong troubleshooting, analytical, written, and verbal communication skills.
Ability to work independently and collaboratively as part of a team.
Professional demeanor with strong customer-facing presence.
Expertise in business process and application functions.
Working knowledge of best practices within industries such as Agriculture, Cannabis/Hemp, Chemicals, Food & Beverage, Manufacturing, or Pharmaceuticals.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ERP implementationSage X3business process analysisconfigurationtrainingtestinggo-live activitiestroubleshootinganalytical skillsimplementation best practices

Soft Skills

communication skillscollaborationcoachingnegotiationcustomer-facing presenceresults-orientedindependent workteamworkproblem-solvingrelationship building

Certifications

Bachelor’s degreeMISComputer ScienceFinanceSupply Chain