Pillsbury Winthrop Shaw Pittman LLP

Learning and Development

• Coordinate and handle logistics on internal training programs and client programs
• Develop and maintain knowledge base of relevant state mandatory CLE requirements
• Maintain and audit CLE program files including course materials and attendance records
• Provide attorney support regarding CLE compliance and state bar registration

CLE, Talent Development Coordinator

Account Manager

• Collaborate with relationship partners and business development colleagues to develop and execute on key priorities and action items for clients
• Serve as liaison between relationship partners, attorneys, and Strategy & Marketing team to ensure alignment, responsiveness, and proactive support for clients
• Identify and support opportunities to expand client engagement across practices, industries, and geographies
• Help develop and nurture strategic client relationships
• Analyze client trends to inform strategies and proactively suggest ideas
• Support planning and execution of client meetings, events, and annual planning
• Facilitate follow-up actions to ensure accountability and sustained momentum
• Proactively identify service gaps and risks
• Help strengthen and differentiate the client experience

Senior Client Relationship Manager

Manager

• Support the continued growth and success of the Litigation Business Unit
• Advise lawyers on effective client pitch strategies
• Conduct research and analysis
• Create compelling proposals and pitch materials
• Manage strategic events
• Complete lawyer directory submissions

Manager, BD Strategy – Litigation

Business Development Rep

• Lead development and execution of strategic business development and marketing initiatives
• Collaborate with partners to identify new avenues for growth
• Manage and develop a team of business development professionals
• Monitor legal industry trends and client needs for business opportunities
• Oversee initiatives to build the firm’s brand

Senior Director – Business Development Strategy

Artificial Intelligence

• Lead internal communications related to knowledge management, innovation, and AI initiatives
• Partner with Marketing & Business Development to support the firm’s external AI and innovation strategy
• Ensure consistent messaging across AI, innovation, and technology initiatives
• Develop and support a scalable change management function
• Serve as a strategic operations lead for the Knowledge Management & Innovation department
• Manage departmental planning, intake processes, project portfolio coordination, and operational governance
• Lead the strategy and development of the firm’s intranet and digital workplace platforms
• Lead the firm’s response strategy for AI-related client inquiries and RFPs

Director, AI Transformation

Data Scientist

• The Director, Data Science & AI Engineering will lead the development and execution of the Firm’s enterprise data science, analytics, and AI engineering strategy.
• This role is responsible for building and managing a multidisciplinary team of Data Scientists, Data Analysts, and MLOps / AI Engineers focused on delivering innovative, production-ready AI solutions that support the Firm’s legal and business operations.
• Key responsibilities include overseeing the design, implementation, and optimization of LLM-powered applications, retrieval-augmented generation (RAG) systems, AI agents, custom models, advanced analytics, and business intelligence platforms that provide actionable matter, financial, and operational insights to firm leadership.
• This position serves as a strategic and hands-on leadership role within a rapidly evolving AI environment, responsible for establishing scalable architecture, governance, evaluation standards, security practices, and operational frameworks appropriate for a highly regulated professional services organization.

Director, Data Science – AI Engineering

Director

• Lead the firm’s Practice Applications function
• Oversee product strategy, vendor management, training, and user adoption
• Manage a team of AI Product Managers
• Evaluate emerging technologies and guide build-versus-buy decisions
• Collaborate with other departments on technology strategy

Director, Practice Applications

Operations

• Provide operational and administrative support to senior Knowledge Management & Innovation leadership
• Manage complex scheduling and calendar coordination across multiple time zones
• Collaborate with cross-functional business services teams
• Lead the planning, coordination, and execution of internal and external meetings
• Prepare and manage departmental communications

Knowledge Operations Manager

• Lead the development and execution of the firmwide Knowledge Management & Innovation strategy
• Collaborate with firm leadership and stakeholders to align KM & Innovation initiatives
• Establish and monitor key performance metrics and provide reporting to firm leadership
• Lead, develop, and mentor a multidisciplinary team
• Recruit and retain high-performing talent
• Foster a collaborative, innovative, and business-focused team culture
• Serve as a strategic voice to business unit leadership
• Develop and facilitate cross-functional knowledge-sharing programs and training sessions
• Collaborate with IT, Legal Operations, and other stakeholders to evaluate and implement technology solutions
• Monitor emerging trends and technologies within the legal, AI, and professional services markets

Director, Knowledge Management – Innovation

Systems Engineer

• Support the daily operation, maintenance, and improvement of the firm’s financial system, Aderant, including modules related to billing, collections, accounts payable, general ledger, and client/matter management.
• Troubleshoot system issues, perform root‑cause analysis, and collaborate with senior team members and IT partners to implement solutions.
• Assist with enhancing financial workflows and processes, contributing ideas and participating in solution design discussions.
• Support the development and maintenance of standard financial reports and queries, with opportunities to learn reporting tools such as SSRS and SQL.
• Document system configurations, processes, and best practices to strengthen team knowledge and support operational continuity.
• Support integration activities and learn how Aderant connects with key third‑party applications such as Iridium, Chrome River, Intapp, Workday, and Elegrity.
• Participate in system upgrades, testing cycles, and project initiatives to support system reliability and ongoing improvement.
• Work closely with User Support to help guide end users, address routine issues, and promote best practices for leveraging financial systems effectively.
• Collaborate with Finance and IT partners to maintain and update reporting impacted by process, database, or system enhancements.
• Engage with vendors and internal technical teams as needed to support integration or enhancement efforts.

Financial Systems Analyst

Financial Planning and Analysis

• Serve as a resource for resolving complex financial system issues
• Support the implementation, maintenance, and ongoing enhancement of the financial system, Aderant
• Monitor, maintain, and optimize financial system processes within Aderant and associated applications
• Collaborate closely with Finance and IT teams to understand business requirements
• Ensure proper documentation, development, and maintenance of standard reports and queries

Senior Financial Systems Lead

• Manages all Technical Services functions, including cataloging, acquisitions, renewals, and invoice processing.
• Leads, supervises, and develops technical services staff creating an environment of trust, accountability, and reliability.
• Assesses current workflows, expertise and institutional knowledge and identifies opportunities for improvement while maintaining continuity of service.
• Provides clear expectations, removes obstacles, and supports staff in performing their work effectively.
• Builds alignment across stakeholders—including staff, leadership, and vendors—through clear, practical communication and follow-through.
• Assists the Director with contract lifecycle management and preparation of the annual budget.
• Manages and maintains electronic resource lists and ensures accessibility for firm users.
• Oversees maintenance and development of physical and electronic collections, including data and usage.