Pillsbury Winthrop Shaw Pittman LLP

Billing Specialist

• Prepare and distribute accurate pre-bills, invoices, and standard analysis/reports
• Process client bills via Aderant software
• Research and answer billing questions
• Review pre-bills, generating accurate invoices
• Follow up on unbilled accounts
• Anticipate and troubleshoot issues
• Submission of electronic invoices using EbillingHub
• Provide mentorship to Billing Specialists and others
• Special projects and additional duties as assigned

Senior Billing Specialist

• Assist with populating, maintaining and updating e-Billing data for our e-Billing clients across the firm’s and clients’ 3rd party applications.
• Coordinate resubmission of invoices with billing specialists/billing attorneys/secretaries.
• Review client e-billing guidelines and various vendor platforms to ensure proper set up of e-billing clients in the system.
• Ensure compliance with the firm’s billing policies and resolving any potential discrepancies before live rollout.
• Assist E-Billing team with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles when needed.
• Clearly communicate and respond to inquiries and requests made by clients, attorneys, and business services professionals.
• Supervise the e-billing process, including maintaining and monitoring eBillingHub, and e-billing vendor websites to ensure that all invoices are submitted timely and successfully.
• Work with the billing/e-Billing/collection teams to monitor and resolve any billing issues, ensuring quick resolution and maintaining client satisfaction.
• Document meetings/discussions with billers, partners and clients for actions and/or later follow-up.
• Interact daily with the E-Billing, Billing & Collection teams.
• Ad hoc reports for attorneys as needed.
• Handle special assignments/projects, complex e-billing and additional duties as assigned.

Senior Billing Specialist

Senior e-Billing Specialist