PIB Group

Account Manager

• Build multi-year account plans with clear growth levers, propositions, and activity calendars.
• Drive pipeline creation, cross-sell, and upsell across products and services.
• Act as the primary senior contact; handle escalations and complex negotiations.
• Own revenue, margin, and retention targets; forecast accurately.
• Produce MI on pipeline, conversion, product mix, pricing, and churn risk.

Strategic Account Manager

Manager

• Driving growth across our full letting’s product range, hitting - and beating - regional sales targets
• Building and owning a high-quality pipeline of letting agents, with every opportunity clearly identified
• Winning and onboarding new agents, working closely with our new agent team
• Maximising value from every relationship by embedding our “Fit for the future” proposition
• Delivering a robust contact strategy so agents feel valued, supported and “loved” by HomeLet and Let Alliance
• Running impactful sales meetings and training, confidently presenting our portfolio
• Using data and insight to report on pipeline, performance and opportunities - and acting on it
• Owning issues and complaints, seeing them through to resolution and driving service improvement
• Representing us at industry events and staying close to lettings market trends and competitors
• Staying fully compliant with FCA and internal requirements

Strategic Account Manager

Senior Customer Development Manager