Physical Therapy & Sports Medicine Centers

Accounts Receivable

• Make outbound calls to patients currently receiving care to resolve account balances
• Take inbound calls and answer patient billing questions with clarity and professionalism
• Process payments and update accounts accurately
• Work assigned accounts using reporting tools to prioritize follow-up
• Document all activity and coordinate updates with billing and clinic teams
• Identify and communicate insurance or account changes

Patient Accounts Receivable Representative