Lead Client Experience Manager
Phreesia
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $230,000 - $270,000 per year
Job Level
Senior
About the role
- Generate new business with media buying agencies/AORs/Life Science companies for appropriate brands that have patient and/or HCP-facing strategic imperatives
- Cultivate thoughtful relationships to provide engagement solutions/media solutions to align with our clients' marketing strategies
- Navigate with a great deal of independence to negotiate and increase opportunities to hit sales goals
- Prepare/present capabilities presentations and product demonstrations
- Lead strategic initiatives internally and externally that will help drive innovation and contribute to corporate goals
- Develop strategic and creative account plans for managing agencies/ Life Science companies and their respective brand opportunities
- Lead and manage a high performing team of ~4 Client Experience Managers/Associates as you contribute to team goals
Requirements
- Bachelors Degree and 8+ years of account or client facing experience in digital sales, media or creative agencies, healthcare publishing, or digital advertising
- Healthcare experience required; Point of Care, Out of Home, Programmatic, Pharmaceutical (DTC and/or HCP) and/or OTC experience highly valued
- Expertise with digital media vernacular and measurement
- Proven people management and leadership experience
- Enthusiasm to connect with clients within the NYC area as well as occasional travel to clients outside of the NYC area
- Expertise to create client presentations that impress and lead to securing new business.
Benefits
- 100% Remote work + home office expense reimbursements
- Competitive compensation
- Flexible PTO + 8 company holidays
- Monthly reimbursement for cell phone + internet + wellness
- 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
- Variety of insurance coverage for people (and pets!)
- Continuing education and professional certification reimbursement
- Opportunity to join an Employee Resource Group.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital salesmedia buyingaccount managementclient presentationsstrategic planningnegotiationmeasurementinnovationcreative solutionsengagement solutions
Soft skills
relationship buildingleadershipteam managementcommunicationindependenceenthusiasmstrategic thinkingcollaborationproblem-solvingclient engagement
Certifications
Bachelor's Degree