PhotoShelter

Solutions Engineer

• Lead Technical Discovery: Drive the technical discovery process in partnership with the sales team to uncover deep-seated pain points and navigate complex technical objections.
• Workflow & DAM Mastery: Propose customized digital asset management and content distribution workflows tailored to the customer's business, ensuring prospects understand how to optimize their entire creative lifecycle.
• Migration & Implementation Strategy: Develop and present comprehensive migration strategies for prospects moving from other DAMs or storage solutions, providing clear guidance on library builds and transition best practices.
• Technical Validation & Integration: Serve as the lead for all integration and API discussions, while independently owning the technical diligence process, including RFIs, RFPs, and complex security/compliance questionnaires.
• Field-to-Product Liaison: Act as the critical feedback loop between the market and our internal teams, translating field requirements and feature gaps into actionable insights for Product and Engineering.
• Technical Content Creation: Contribute to the development of technical sales assets, such as SOWs, migration guides, integration workflows, and best-practice documentation to enable the broader GTM team.

Solutions Consultant

Product Marketing

• Work directly with our Product Marketing Director to support initiatives aimed at expanding our market leadership within our customer base.
• Gain hands-on experience in a fast-paced, dynamic environment while learning about SaaS marketing, product positioning, sales enablement, and customer engagement.
• Contribute to the development of compelling marketing messages, assist in product launches, and help refine our sales enablement content.
• Analyze data to help us understand customer needs, competitive landscape, and emerging industry trends within the DAM space.
• Assist in the creation of plans for product launches and handle content related to new products.
• Help craft messaging for new features, and develop tools to train internal teams.
• Assist in the development of tools and resources for our sales team in engaging prospects.
• Collaborate with sales, product, and customer success teams to ensure alignment on messaging and goals.
• Help the team experiment with AI tools to automate workflows and analyze data.

Solutions Consultant

Product Marketing Intern