Phonism by Inlayer

Senior Account Executive

Phonism by Inlayer

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Solicit new business within assigned accounts or territory to grow customer base (through prospecting) to sell Professional Services, Consulting, and CCaaS Software Solutions.
  • Manage assigned existing accounts (new projects, cross-selling, renewal of subscription contracts, requests for changes, etc.)
  • Prepare proposals, meet with prospects, close effectively and follow up
  • Develop strategy within specific markets (line of business and/or geographic)
  • Manage sales forecasts dashboard using Salesforce CRM
  • Manage proposal templates and provide feedback for continuous improvement
  • Responsible for customer data maintenance (CRM) and documentation (letters, proposals, etc.)
  • Develop and maintain strong professional relationships with clients
  • Conduct regular follow up meetings with customers (onsite/remote as required by the customer)
  • Oversee and validate assigned accounts invoicing with the accounting department
  • Manage and follow up on orders with Inoria’s business partners
  • Participate in trade shows, webinars and user conferences
  • Perform other duties as assigned appropriately

Requirements

  • 8-10 years of experience selling Professional Services in software or other similar IT/Telecom industry (consultative approach)
  • Bachelor’s degree in Business or approximately six years of relevant work experience?strongly preferred.
  • Experience with selling contact center solutions, customer experience, or CRM selling is a strong asset
  • Exceptional ability to persuade, convince, negotiate and influence to support objectives
  • Entrepreneurial, highly motivated and adaptable
  • Advanced interpersonal and communication skills
  • A strong spoken and written English is mandatory
  • Valid passport, driver’s license and own car occasionally available for business purposes
  • Availability to travel to US/Canada approx. 20-30% of the time
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales forecastingproposal preparationcustomer data maintenanceCRM managementconsultative sellingcross-sellingcontract renewalinvoicing managementcustomer experience solutionscontact center solutions
Soft Skills
persuasionnegotiationinfluenceentrepreneurial mindsetmotivationadaptabilityinterpersonal skillscommunication skillsrelationship buildingfollow-up