Phonism by Inlayer

Project Manager

• Responsible for requirements gathering & defining project scope and objectives.
• Provide Implementation Services 8-5 BST (British Summer Time Zone).
• Manages all phases of client onboarding & develops detailed work plans, project plans, schedules, project estimates, status reports, and processes to ensure user satisfaction, project continuity and the timely delivery of services.
• Conducts regular project meetings and is responsible for project tracking and analysis.
• Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
• Responsible for design of telephone, voicemail, call flows, and email systems as well as provisioning client services.
• Responsible for managing equipment procurement and provisioning.
• Responsible for coordinating the ordering and delivering of Telco circuits and DIDs.
• Responsible for the project’s commitment to quality.
• Maintain a mindset of continuous improvement, in terms of efficiency of processes & customer satisfaction and optimization.
• Must be courteous and polite in written and oral communication, and be able to get ideas across in a non-confrontational manner in one-to-one situations, small groups, and before large audiences.
• Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Any other duties as assigned by management.

Implementation Project Manager II