Phoenix Senior Living

Sales

• Serve as the acting Community Engagement Director during leadership vacancies or transitions, ensuring continuity in sales performance and team engagement.
• Conduct all aspects of the sales process, including inquiry handling, tours, follow-up, and closing—always with empathy and urgency.
• This includes meeting the minimum weekly follow up standards for Phoenix Senior Living.
• Maintain and grow occupancy by developing meaningful relationships with prospective residents, families, and referral sources.
• Completing External Business Development and maintaining relationships with referral sources.
• Embody and promote Phoenix Senior Living’s core values—Empower, Purposeful, Innovation, and Collaboration—in all interactions and decisions.
• Foster a positive, team-oriented environment in each community served, modeling cultural alignment and strong communication.
• Partner with the Executive Director and other department leaders while in the communities.
• Identify and address opportunities for improving community sales strategies, marketing efforts, and customer engagement, reporting those opportunities to regional leaders.
• Support onboarding and development of community sales team members through mentoring, coaching, and modeling best practices.
• Participate in community events, outreach initiatives, and local networking to drive brand awareness and qualified leads.
• Travel frequently to assigned communities within the designated region (sometimes with short notice), with flexibility and enthusiasm. This position follows a 10-days-on, 4-days-off rotation, designed to provide consistency during community assignments while allowing for meaningful rest between deployments.

Sales Specialist

Director

• Provide clinical leadership and operational support across a portfolio of senior living communities
• Partner with community teams to ensure excellence in resident care, regulatory compliance, quality outcomes, and clinical operations
• Mentor, coach, and develop Health & Wellness Directors and clinical leaders
• Conduct routine community visits to evaluate clinical practices and identify opportunities for improvement
• Assist with recruitment, onboarding, and succession planning of clinical leadership positions
• Support growth initiatives including acquisitions, transitions, and new community onboarding

Sales Specialist

Regional Director – Health and Wellness