Manage a team of C&R specialists performing recall reporting, tracking, and process execution
Manage the C&R review board agenda and facilitate C&R decisions
Drive employee selection, performance/compensation management, career development, and ensure effective operational management
Mentor subordinates and provide advanced guidance to meet deadlines and address complex technical challenges
Oversee development and implementation of schedules and performance criteria
Analyze KPIs to track effectiveness of C&R processes and develop continuous improvement plans
Direct support for audits and inspections related to C&R requests and oversee regulatory inquiry responses
Lead meetings with senior internal/external stakeholders and ensure standardized processes for C&R tasks
Review and refine sub-system feeders to the process including complaint handling, engineering change orders, kit suppliers, regulatory submissions, and field deployments
Capture, synthesize, and disseminate lessons learned to subsequent project teams
Utilize understanding of global regulations to execute correction and removal tasks ensuring compliance and product safety
Requirements
Minimum of 8+ years’ experience in FDA Regulated Post Market Surveillance (PMS), with a focus in Corrections & Removals (21 CFR Part 820 (QSR), Part 7, 806, 810)
Proven experience implementing strategic initiatives aimed at enhancing the efficiency/effectiveness of C&R processes
Proven functional/strategic leadership of Post Market Surveillance/C&R teams
Detailed knowledge in FDA and Global Medical Device regulations
Strong communication and collaboration skills
Commitment to Quality excellence and continuous improvement
Ensured accurate and on-time Monthly tracking of open SCR Field Actions and created documents identified in C&R strategies
Minimum of a Bachelor’s degree (required), in Quality, Regulatory, Technical or Scientific disciplines; Advanced degree (preferred)
US work authorization is a precondition of employment (the company will not consider candidates who require sponsorship)
Must reside in or within commuting distance to New Kensington, PA, Orange, OH or Cambridge, MA
Must be able to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Benefits
Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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