Philips

Senior Manager, Corrections and Removals

Philips

full-time

Posted on:

Location Type: Office

Location: Massachusetts, Ohio, Pennsylvania • 🇺🇸 United States

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Job Level

Senior

About the role

  • Manage a team of C&R specialists performing recall reporting, tracking, and process execution
  • Manage the C&R review board agenda and facilitate C&R decisions
  • Drive employee selection, performance/compensation management, career development, and ensure effective operational management
  • Mentor subordinates and provide advanced guidance to meet deadlines and address complex technical challenges
  • Oversee development and implementation of schedules and performance criteria
  • Analyze KPIs to track effectiveness of C&R processes and develop continuous improvement plans
  • Direct support for audits and inspections related to C&R requests and oversee regulatory inquiry responses
  • Lead meetings with senior internal/external stakeholders and ensure standardized processes for C&R tasks
  • Review and refine sub-system feeders to the process including complaint handling, engineering change orders, kit suppliers, regulatory submissions, and field deployments
  • Capture, synthesize, and disseminate lessons learned to subsequent project teams
  • Utilize understanding of global regulations to execute correction and removal tasks ensuring compliance and product safety

Requirements

  • Minimum of 8+ years’ experience in FDA Regulated Post Market Surveillance (PMS), with a focus in Corrections & Removals (21 CFR Part 820 (QSR), Part 7, 806, 810)
  • Proven experience implementing strategic initiatives aimed at enhancing the efficiency/effectiveness of C&R processes
  • Proven functional/strategic leadership of Post Market Surveillance/C&R teams
  • Detailed knowledge in FDA and Global Medical Device regulations
  • Strong communication and collaboration skills
  • Commitment to Quality excellence and continuous improvement
  • Ensured accurate and on-time Monthly tracking of open SCR Field Actions and created documents identified in C&R strategies
  • Minimum of a Bachelor’s degree (required), in Quality, Regulatory, Technical or Scientific disciplines; Advanced degree (preferred)
  • US work authorization is a precondition of employment (the company will not consider candidates who require sponsorship)
  • Must reside in or within commuting distance to New Kensington, PA, Orange, OH or Cambridge, MA
  • Must be able to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Benefits
  • Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Post Market SurveillanceCorrections & RemovalsKPI analysisregulatory complianceperformance managementprocess executionaudit supportcomplaint handlingengineering change ordersregulatory submissions
Soft skills
leadershipmentoringcommunicationcollaborationstrategic thinkingproblem-solvingorganizational skillscommitment to qualitycontinuous improvementfacilitation
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