
Program Manager – Sustaining
Philips
full-time
Posted on:
Location Type: Hybrid
Location: Cambridge • Massachusetts • Pennsylvania • United States
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Salary
💰 $127,000 - $202,000 per year
Tech Stack
About the role
- Leading structured sustainment programs aligned to organizational goals
- Providing end-to-end governance across planning, execution, and delivery
- Managing program execution rigor, including integrated schedules, dependencies, risks, and issue tracking
- Providing transparent reporting to leadership on scope, timelines, quality, and compliance
- Owning the sustainment program management for a portfolio of medical devices
- Ensuring products in the field remain safe, effective, compliant, and commercially viable throughout the full lifecycle
- Driving roadmap clarity and execution for sustainment initiatives such as minor enhancements, defect remediation, cybersecurity updates, and regulatory-driven changes
- Implementing and managing detailed program plans covering timelines, resourcing, risk management, and cross-functional dependencies
- Monitoring performance using KPIs such as schedule and cost variance
- Partnering cross-functionally with Quality, Regulatory, Clinical, and Post‑Market Surveillance teams to monitor field performance and manage risk
Requirements
- 7+ years of software medical device Product development and/or Program or Project Management experience
- Hands-on experience managing products in-market including post-market surveillance, complaint handling /CAPA and sustenance releases (patches, updates, minor features)
- Strong knowledge of medical device regulations and standards including ISO 13485, IEC 62304, ISO 14971
- Experience with SaMD and/or connected medical devices is highly preferred.
Benefits
- Generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementrisk managementissue trackingKPI monitoringproduct developmentpost-market surveillancecomplaint handlingCAPAsustenance releasesregulatory compliance
Soft Skills
leadershipcommunicationcross-functional collaborationorganizational skillstransparency in reporting