Philips

Program Manager – Sustaining

Philips

full-time

Posted on:

Location Type: Hybrid

Location: CambridgeMassachusettsPennsylvaniaUnited States

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Salary

💰 $127,000 - $202,000 per year

Job Level

Tech Stack

About the role

  • Leading structured sustainment programs aligned to organizational goals
  • Providing end-to-end governance across planning, execution, and delivery
  • Managing program execution rigor, including integrated schedules, dependencies, risks, and issue tracking
  • Providing transparent reporting to leadership on scope, timelines, quality, and compliance
  • Owning the sustainment program management for a portfolio of medical devices
  • Ensuring products in the field remain safe, effective, compliant, and commercially viable throughout the full lifecycle
  • Driving roadmap clarity and execution for sustainment initiatives such as minor enhancements, defect remediation, cybersecurity updates, and regulatory-driven changes
  • Implementing and managing detailed program plans covering timelines, resourcing, risk management, and cross-functional dependencies
  • Monitoring performance using KPIs such as schedule and cost variance
  • Partnering cross-functionally with Quality, Regulatory, Clinical, and Post‑Market Surveillance teams to monitor field performance and manage risk

Requirements

  • 7+ years of software medical device Product development and/or Program or Project Management experience
  • Hands-on experience managing products in-market including post-market surveillance, complaint handling /CAPA and sustenance releases (patches, updates, minor features)
  • Strong knowledge of medical device regulations and standards including ISO 13485, IEC 62304, ISO 14971
  • Experience with SaMD and/or connected medical devices is highly preferred.
Benefits
  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementrisk managementissue trackingKPI monitoringproduct developmentpost-market surveillancecomplaint handlingCAPAsustenance releasesregulatory compliance
Soft Skills
leadershipcommunicationcross-functional collaborationorganizational skillstransparency in reporting