Technical Consultant – Travel
Philips
full-time
Posted on:
Location Type: Remote
Location: Montana • United States
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Salary
💰 $29,000 - $45,000 per hour
Job Level
About the role
- Provide technical recommendations that best suit the environment based on customer requirements.
- Support the transition from a break fix operating model to a customer solutions focused operating model.
- Drive continuous improvement of implementation methodology and service offerings.
- Actively support to implement service strategies to achieve customer loyalty.
- Collaborate with a diverse team of internal and external resources to include clinical, sales, and service partners.
- Coordinate project resources and tasks enabling team members to focus on customer deliverables.
- Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes.
Requirements
- 1+ year of working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Network configuration and/or troubleshooting experience.
- Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment).
- Bachelor's degree in computer science, electronics, biomedical, or related fields, or equivalent combination of education and experience.
- Ability to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
- Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
Benefits
- field service incentive bonus plans
- on-call pay
- company fleet/car
- training and advancement opportunities
- comprehensive Philips Total Rewards benefits program including generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network configurationtroubleshootingpatient monitoringtelemetry unitsventilatorsdefibrillators
Soft Skills
collaborationcustomer focuscontinuous improvementproject coordination
Certifications
Cisco Certified Network Associate (CCNA)