Director, Enterprise Strategic Account Management Programs
Philips
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $145,000 - $290,000 per year
Job Level
About the role
- Define and own the ESAM strategy, governance, and operating model
- Establish an ESAM Program Office/COE with ESPP and Enterprise Strategy to standardize practices
- Design and lead the Customer Engagement Process (CEP) from discovery through impact measurement
- Build and deploy enabling assets — account planning tools, solution repositories, insights platforms
- Align and orchestrate cross-functional teams (Sales, Marketing, Finance, Service) and advise ESS leadership
- Define ESAM role competencies and learning journeys with Enterprise Education & Enablement
Requirements
- 10+ years in commercial strategy, enterprise sales, or program management within healthcare, pharma, or medtech
- Bachelor’s degree required
- Proven track record designing and scaling enterprise-wide account management and customer engagement programs
- Strong business acumen and deep familiarity with healthcare ecosystems (IDNs, payers, health systems, GPOs, government)
- Expertise in operating model design, program governance, and cross-functional leadership
- Practical experience in CRM, analytics, and account-planning technologies
Benefits
- Annual incentive bonus
- Sales commission
- Long-term incentives
- Generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
- Comprehensive Philips Total Rewards benefits program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial strategyenterprise salesprogram managementaccount managementcustomer engagementoperating model designprogram governancecross-functional leadershipanalyticsCRM
Soft Skills
business acumenleadershipcommunicationorganizational skillsstrategic thinking
Certifications
Bachelor’s degree