Customer Service Manager
Greenlight Planet
Credit and Collections Specialist
Philips
full-time
Posted on:
Origin: • 🇸🇪 Sweden
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead the management and optimization of credit and collections processes to ensure financial stability and client satisfaction.
- Conduct detailed evaluations of credit applications and provide credit recommendations.
- Direct and support team members to ensure adherence to procedures and compliance.
- Manage an extensive and varied account portfolio, delivering customized solutions and fostering strong customer relationships.
- Engage with clients to resolve outstanding balances, follow up on commitments, and coordinate with third-party collectors when necessary.
- Spearhead improvements in accounts receivable processes and ensure high-quality master data.
- Evaluate customer creditworthiness, administer credit policies, employ risk mitigation strategies, and resolve blocked sales orders and disputes.
Requirements
- Bachelor’s Degree/ Vocational Education in Finance, Accounting, Business Administration, Economics, Data Analysis or equivalent.
- 3-5 years of experience in Credit Risk Management, Financial Analysis, Accounts Receivable Management, Contract Management, Collections or equivalent.
- Excel in continuous improvement, data analysis and interpretation, financial acumen, and regulatory compliance.
- Demonstrate a keen eye for detail, a proactive approach to managing financial tasks, and the ability to adapt strategies for improving processes and optimizing outcomes.
- Fluent in both English and local language (Swedish and/or Danish).
