Field Service Engineer – Precision Diagnostics
Philips
Field Service Engineer – Precision Diagnostics
Philips
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇫🇮 Finland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Execute service activities such as preventative maintenance, emergency service, faultfinding, upgrades, installations, and modifications in accordance with Philips’ quality standard policies
- Ensure completeness and accuracy of service records with a focus on test & verification results and adhere to good documentation practices
- Submit service data, field problem reports, and other administrative tasks promptly
- Utilize appropriate measurement equipment in a regular controlled calibration cycle and report customer feedback
- Serve as a liaison between the company and customers on administrative and technical matters to foster strong relationships
- Identify business opportunities that enhance customer satisfaction and contribute to positive margin outcomes
Requirements
- Relevant educational background within medical/electrical engineering – or similar
- 3–5 years of relevant experience within field service within a hospital environment
- Good at identifying and maintaining customer relationships and related contacts
- Independent and service-minded with a logical and methodical approach to problem-solving
- Fluent communication skills in both in English and Finnish, with proficiency in Swedish being an advantage
- Valid class B driving license with a willingness to travel
Benefits
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Applicant Tracking System Keywords
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Hard skills
preventative maintenancefaultfindingupgradesinstallationsmodificationstest & verificationmeasurement equipmentcalibrationdocumentation practicesfield service
Soft skills
customer relationship managementindependentservice-mindedlogical problem-solvingmethodical approachcommunication skillsliaisoncustomer satisfactionbusiness opportunity identificationadministrative skills
Certifications
valid class B driving license