Associate Account Manager – Water Management
Phigenics
full-time
Posted on:
Location Type: Hybrid
Location: Minneapolis • Minnesota • United States
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About the role
- Client Support: Effective/efficient service and retention of existing client relationships within the assigned Region and/or Territory.
- Delivering on the scope of work sold.
- Leading water management teams on development, facilitation, and reassessments.
- Obtaining contract renewals and purchase orders.
- Conducting annual business reviews.
- Increasing Revenue on Existing Client Accounts: Expansion-selling & cross-selling.
- Working closely with the Director of Account Managers to obtain price increases as warranted to maintain or exceed company margin expectations.
- Work with the Director of Account Managers and ES execs to develop an expansion of new business and maintain existing business.
- Work closely with the Director of Account Managers and other support functions to remain “current” on Phigenics products, processes, and approaches.
- Utilize PowerBI, phiAnalytics, and other programs to help decision-making by the Director of Account Managers and ES.
- Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers.
- Support documentation of site information, WMPs, meeting documentation to capture team decisions, and internal meetings to generate comprehensive project records.
- Support facilitation of Water Management Team meetings with responsibilities that promote team member engagement.
- Conduct water system surveys for Water Management Program developments of varying size and use.
- Manage project timelines to ensure on-time delivery of WMP deliverables.
- Utilize internal quality processes to confirm that WMP documentation is defensible.
- Collect, assimilate, and analyze data to generate WMPs.
Requirements
- A minimum of a bachelor’s degree is required.
- A STEM degree is preferred but not required
- Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets.
- Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.
- Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.)
- Keen awareness and understanding of the client life cycle (i.e. when is the best time to introduce new products and services).
- Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
water managementsales processesdata analysisproject managementprogram developmentclient retentioncontract negotiationbusiness reviewsexpansion-sellingcross-selling
Soft Skills
interpersonal skillsemotional intelligenceteam engagementcommunicationcommitment to continuous learningcollaborationleadershipproblem-solvingadaptabilityorganizational skills
Certifications
bachelor's degreeSTEM degree