
Client Expansion and Growth Manager
Phigenics
full-time
Posted on:
Location Type: Remote
Location: Florida • Minnesota • United States
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About the role
- Drive revenue expansion by introducing and selling additional Phigenics services to existing client accounts
- Conduct client discovery calls and present proposals to current customers for new services
- Identify opportunities in accounts and strategize plan to capitalize
- Understand building water systems, infrastructure, regulations and water chemistry.
- Communicate the unique value of Phigenics services across accounts.
- Maintain accurate customer data in CRM and respond promptly to client needs.
- Build and maintain strong, long-term relationships with key stakeholders to ensure client satisfaction and retention.
- Work closely with Account Managers, technical teams, and other internal stakeholders to deliver seamless client experiences.
- Stay informed about industry trends, competitor offerings, and regulatory changes to position Phigenics effectively.
- Monitor sales metrics and account growth progress, providing regular updates and forecasts to leadership.
Requirements
- Bachelor’s degree required
- 1–5 years of professional sales experience in healthcare. Experience with water related engineering is a plus
- Familiarity with ASHRAE 188, CMS Legionella requirements, and related water safety standards is a plus.
- Ability to calculate ROI.
- Excellent communication, organization, and leadership skills.
- Strong interpersonal and relationship-building abilities across cross-functional teams.
- Skilled in presentations and facilitation.
- Self-motivated with a proactive, solution-oriented mindset.
- Commitment to professional ethics.
- Adaptability in a fast-paced, evolving business environment.
- Proficiency in MS Office and HubSpot.
Benefits
- Professional attire (coat and tie or equivalent) is expected; PPE may be required depending on site conditions.
- Occasional overnight travel may be necessary.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencewater chemistryROI calculationpresentation skillsfacilitation skills
Soft skills
communication skillsorganizational skillsleadership skillsinterpersonal skillsrelationship-buildingself-motivatedproactive mindsetadaptability