Pherson Associates

Content Marketing Manager

• Serve as the senior subject matter authority and course manager for assigned curricula — owning the full lifecycle from needs analysis through delivery and sustainment
• Design, develop, and maintain training products across modalities (ILT, VILT, eLearning, webinars, job aids, videos, mobile content, and performance support tools) using ADDIE and adult learning principles
• Deliver basic and advanced instruction in your discipline in classroom and virtual environments
• Partner with Instructional Systems Designers and Curriculum Managers to convert complex policy and operational concepts into instructionally sound courses and supporting materials
• Conduct Training Needs Analyses; recommend and design new courses, products, and awareness campaigns as mission requirements evolve
• Research and apply current security policies and authoritative references to keep content accurate, current, and compliant
• Develop and refine training materials — storyboards, instructor and participant guides, scripts, knowledge checks, case studies, exercises, and job aids — tailored to varied audiences including students, executives, and managers
• Lead or support transitions from classroom to virtual and blended delivery, integrating distance learning and micro‑learning where appropriate
• Provide SME input for Alpha and Beta testing of new and revised products; recommend improvements based on learner feedback and outcome data
• Respond to student and stakeholder inquiries with timely, authoritative guidance on course content and real‑world application

Content Subject Matter Expert – Instructor

Software Engineer

• Develop, maintain, and optimize web pages, web applications, and eLearning delivery interfaces using HTML5, CSS, JavaScript, XML, PHP, CMS tools, and SFTP
• Design, develop, and program SCORM-, xAPI-, and cmi5-compliant courseware across platforms such as Moodle and Blackboard Learn
• Ensure all web content, eLearning products, and ICT assets meet Section 508 and WCAG accessibility standards
• Configure, implement, and maintain LMS courses including pre-launch setup
• Perform routine course and system quality assurance
• Lead or support LMS administration across development, prototype, and production environments
• Support LMS data migration and system configuration
• Collaborate with instructional designers and SMEs to analyze requirements
• Provide advanced technical support to instructors and students
• Conduct technical research on emerging web technologies
• Develop and maintain clean, well-structured code and technical documentation
• Plan and execute iterative testing cycles using standardized checklists

Content Subject Matter Expert – Instructor

Courseware Developer – Programmer