PHARMATECHNIK GmbH & Co. KG

Head of Operations – Digital Prescription Center

PHARMATECHNIK GmbH & Co. KG

full-time

Posted on:

Location Type: Office

Location: Starnberg • Germany

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Job Level

Lead

About the role

  • Ensure smooth, high-quality, and timely operational performance
  • Analyze, optimize, and standardize existing business processes
  • Identify and implement automation opportunities to increase efficiency
  • Support the strategic development of the business unit
  • Contribute to resource and personnel planning
  • Lead, coach, and develop managers and teams
  • Manage projects for process improvement and digitalization
  • Monitor relevant KPIs and derive appropriate actions
  • Ensure high service and quality standards
  • Work closely with adjacent departments (e.g., IT, Sales, Product Management, Software Development, Service)
  • Support client projects and maintain key business relationships
  • Represent the company at industry events when required
  • Report directly to the Head of the Digital Prescription Center (including acting as deputy)

Requirements

  • University degree or equivalent commercial or technical vocational training
  • Several years of professional experience in an operational leadership role, ideally in a service- or process-oriented environment
  • Experience leading employees and/or managers
  • Proven track record in process optimization, automation, or project management
  • Technical understanding and affinity for digital solutions
  • Entrepreneurial mindset and strong analytical skills
  • High self-initiative, structured working style, and decisiveness
  • Strong communication skills, assertiveness, and team orientation
  • Very good German language skills and confident use of MS Office
Benefits
  • Company bike program (JobRad)
  • Employee benefits card (Sachbezugskarte)
  • Flexible working time models
  • Remote work
  • Childcare subsidy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process optimizationautomationproject managementdigital solutionsKPI monitoring
Soft Skills
leadershipcoachinganalytical skillscommunication skillsteam orientationassertivenessself-initiativestructured working styledecisiveness
Certifications
university degreevocational training