PHARMATECHNIK GmbH & Co. KG

PTA/PKA – Customer Support, Prescription Billing

PHARMATECHNIK GmbH & Co. KG

full-time

Posted on:

Location Type: Office

Location: Starnberg • Germany

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About the role

  • Primary point of contact (m/f/d) for all customer inquiries related to prescription billing
  • Handling telephone inquiries about the billing eligibility of prescriptions
  • Managing billing documentation and queries related to billing corrections (retax requests)
  • Conducting training on our online portal at pharmacies

Requirements

  • Completed vocational training as a PTA or PKA
  • Professional experience in the pharmacy sector
  • Good verbal and written communication skills and solid knowledge of MS Office
  • Strong willingness to learn and engage in onboarding
  • Independent and structured way of working
  • High customer service orientation
  • Ability to work well in a team
Benefits
  • JobRad (company bike leasing)
  • Employee benefits card
  • Flexible working time models / remote work
  • Childcare subsidy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
verbal communicationwritten communicationcustomer service orientationteamworkindependent workingstructured workingwillingness to learnengagement in onboarding
Certifications
PTAPKA