Support and maintain the ServiceNow platform and its underlying infrastructure in a disconnected (dark site / air-gapped) environment
Design, deploy, configure, and maintain secure, highly available infrastructure including servers, virtualization platforms, operating systems, and application deployments
Deploy, configure, and manage VMware vCenter, ESXi hosts, virtual machines, templates, and resource pools
Administer Windows Server and RHEL environments, including Active Directory and identity services
Create and maintain OVAs, golden images, and VM templates for consistent deployments
Automate provisioning and maintenance using PowerShell, Bash, or similar tools
Ensure scalability, availability, and operational continuity
Provide infrastructure-level support for a disconnected ServiceNow deployment
Assist with application deployments, configuration, and troubleshooting
Manage storage, basic networking, and backup/restore processes (e.g., Cohesity or similar)
Provide light support for related systems such as MS SQL tools (WSUS, Volume Activation)
Collaborate with Architecture, DevOps, Security, and application teams to deliver compliant solutions
Produce and maintain infrastructure diagrams, build guides, and compliance documentation

Requirements

Benefits

Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
Vision plan
Dental insurance with the base dental plan option paid for by PGTEK
Life Insurance
Short and Long-Term disability
Critical Illness insurance with premiums covered
Matching 401(k) plan
Discount on pet insurance through ASPCA Pet Insurance
Employee Assistance Program available at no cost to all employees
Generous amount of PTO and Holidays
Education Assistance Program available after 12 months of employment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowVMware vCenterESXiWindows ServerRHELPowerShellBashstorage managementnetworkingbackup/restore

Soft Skills

collaborationtroubleshootingdocumentation