PGA TOUR Superstore

Manager

• Oversee overall store operations including expenses and compliance
• Drive customer experience and build strong relationships
• Ensure operational excellence and maintain team accountability
• Foster a culture of inclusiveness and talent development

Manager in Training

• Learn to lead a confident and knowledgeable team that delivers a differentiated experience for our customers
• Learn to drive change in key areas with the greatest impact on customer experience and use customer feedback to coach/recognize teams
• Learn how to create and oversee the day-to-day execution of the strategic plan
• Learn to demonstrate corporate citizenship by maintaining compliance with all required company directives
• Learn to inspect all schedules for proper allocation & guidelines to support peak traffic times
• Learn to promote a FUN, inclusive, and Put People First working atmosphere
• Learn to recruit, hire and retain a passionate team for area-specific knowledge and expertise

• Responsible for the implementation and sustainability of all programs directed through store operations
• Appraises and evaluates the results of store operations for their district
• Ensures process improvements are in place to enhance customer service levels
• Oversees the execution of programs across various functions and business units
• Develops and engages PGATSS store leadership teams
• Provides guidance and feedback to General Managers
• Participates in the development of store sales and payroll budgets

Manager in Training

Manager in Training

District Manager