
Digital Asset Management Operations Lead
Pfizer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $176,600 - $294,300 per year
Job Level
About the role
- Execute and evolve the pre-defined DAM strategy, ensuring successful implementation across brands and markets
- Lead end-to-end process mapping for content ingestion, approval, reuse, and archival to align business and technical workflows
- Translate strategy into a detailed operating model and execution plan, with milestones, dependencies, and measurable outcomes
- Execute defined governance frameworks, metadata models, taxonomy, and asset lifecycle management to ensure compliance, discoverability, and reusability while evolving as appropriate to meet business needs
- Analyze key metrics and usage reports to evaluate DAM impact, identify improvement opportunities, and drive enhancements by aligning resources and defining new business requirements for product teams
- Partner with Adobe product owners, marketing, compliance, and Digital teams to ensure integration across the content supply chain
- Maintain and refine the DAM roadmap, ensuring alignment with the broader content and AI strategy
- Refine the roles required to support DAM strategy and operations in a business-as-usual state and manage these resources to support this work
- Collaborate with cross-functional stakeholders to prioritize initiatives, resolve challenges, and drive adoption of DAM best practices
Requirements
- A minimum of 8 + years of relevant experience in DAM, Content Management, or Product Ownership
- Experience in life sciences/pharma or other heavily regulated industries is strongly preferred
- Ability to work independently to assess priorities, communicate recommendations to senior stakeholders, and influence decisions that enhance DAM performance and user experience
- Strong understanding of pharma regulatory and compliance frameworks (e.g., Medical, Legal and Regulatory reviews, FDA/EMA guidelines)
- Proven expertise in leading DAM platforms (e.g., Adobe Experience Manager Assets, Aprimo, Veeva Vault, or equivalent)
- Better understanding of Adobe tools (e.g., Fusion, Workfront)
- Demonstrated success in managing business/product teams or offshore service teams, with a focus on operational excellence and SLA delivery
- Deep knowledge of metadata, taxonomy, rights management, and content lifecycle management
- Strong stakeholder management and communication skills, with the ability to align business needs with system capabilities
- Experienced leader with a track record of managing cross-functional and global teams
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Digital Asset Management (DAM)Content ManagementProduct OwnershipMetadata managementTaxonomyRights managementContent lifecycle managementOperational excellenceSLA deliveryProcess mapping
Soft Skills
Stakeholder managementCommunicationInfluencing decisionsCollaborationPrioritizationIndependent workProblem-solvingLeadershipCross-functional team managementStrategic thinking