Pfizer

Clinical Trial Content Lead, Senior Manager

Pfizer

full-time

Posted on:

Location Type: Hybrid

Location: La Jolla • California • United States

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Job Level

Senior

Tech Stack

Google Cloud Platform

About the role

  • Lead the design and delivery of experiences for our clinical trial sites to make Pfizer the preferred industry partner.
  • Develop training and resources to be leveraged by site-facing colleagues to upskill them in relationship building and deliver effective engagement strategies to meet study goals.
  • Create and deploy study and program level engagement strategy to generate excitement and engagement for sites from site feasibility and throughout the lifecycle of a study.
  • Lead the production, art direction, and execution of new content that drives engagement and deepens existing/fosters new relationships with clinical trial sites.
  • Partner closely and communicate effectively with Optimization, Analytics & Recruitment Solutions (OARS) and Global Study & Site Operations (GSSO) colleagues to define project requirements and create cohesive designs aligned with branding guidelines.
  • Responsible for writing site engagement content for email communications, informational tools, videos.
  • Develop and lead an above-study investigator and study coordinator engagement strategy to build satisfaction and loyalty.

Requirements

  • BA/BS with 6+ years of experience
  • Clinical research and/or pharmaceutical experience with significant leadership experience in health care provider marketing/clinical research; experience working at clinical trial site a plus
  • Customer-first mindset and orientation - strong understanding of what motivates and engages healthcare professionals
  • Proven track-record of launching strategies that build deep relationships within the healthcare provider and/or investigator community
  • Strong analytical and business acumen - ability to translate operational, customer and marketing data and metrics into performance goals
  • Excellent relationship and interpersonal skills, including ability to persuade, negotiate, moderate conflict and engage senior leaders/establish stakeholder relationships
  • Commitment to GCP and a good understanding of the processes associated with regulations regarding clinical trial site and participant interactions.
  • Excellent communication skills with demonstrated ability to tailor style and content based on audience and/or organization layer.
  • Demonstrated ability to lead people and teams with a commitment to leadership, diversity and talent development
Benefits
  • No relocation package
  • Flexible working arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical researchhealth care provider marketingengagement strategycontent creationdata analysisperformance metricsGCP complianceproject managementstakeholder engagementtraining development
Soft Skills
relationship buildinginterpersonal skillspersuasionnegotiationconflict moderationcommunicationleadershipteam developmentcustomer orientationanalytical thinking
Certifications
BA/BS degree