
CFC Engagement Program Lead – Content Migration, Remediation
Pfizer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $162,900 - $261,000 per year
Job Level
About the role
- Act as the single point of contact for all content migration and remediation activities, providing alignment across SMEs, workstream leads, and senior sponsors
- Establish and maintain PMO governance, including RAID (Risks, Actions, Issues, Decisions) management, milestone and dependency tracking, status reporting, and maintaining programme transparency
- Own and continuously update a holistic, cross-workstream integrated timeline with clear visibility of the critical path and key dependencies
- Ensure escalation paths, delivery risks, and mitigation actions are proactively managed
- Ensure workstream owners/SMEs are assigned for all sub-domains, including but not limited to; MLR Review & Compliance, DAM / Content Storage, CRM Integrations & Interfaces, Content Remediation / Conversion, New Content Creation, Business Rules Engine (BRE), Reporting & Analytics
- Coordinate with the program external partners and internal platform teams to clarify technical constraints, content conversion outcomes, and remediation expectations
- Facilitate regular touchpoints with workstream leads to review progress, confirm timelines, resolve open issues, and ensure alignment across teams
- Synthesize updates from all workstreams into a unified programme narrative
- Identify interdependencies, scope gaps, or delays that may impact remediation timelines or market launch readiness
- Maintain strong collaboration across Tech, Content, Regulatory, and Business stakeholder groups
- Support decision-making by preparing options, impact assessments, and recommendations
Requirements
- BA Required; MBA or equivalent Master’s-level education preferred
- 15+ years’ experience in pharmaceutical industry, with at least 5+ years of experience in managing diverse/global teams
- Minimum 10 years’ experience demonstrating an ability to carry out process excellence, knowledge management and project management
- Minimum of 5 years experience in global or above market experience
- Leading and understanding agile ways of working and product development lifecycle
- Navigating consumer privacy and/or healthcare data landscape at scale
- Deep understanding and passion for CRM and content platforms, technologies (especially in areas across Customer facing colleagues)
- Experience in working with engineering teams in designing scalable architecture that meets the needs of marketing and sales co-workers
- Excellent interpersonal skills and mastery of working in a matrixed environment
- Self-motivated with demonstrated ability to execute with speed and high quality
- Demonstrated business acumen, strong analytical skills and mindset
- Role model for the PFE values (Courage, Excellence, Equity, Joy)
- Experience in leading complex, large scale business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery
- Strong writing, presentation and influencing skills
- Ability to thrive under pressure, take accountability and meet deadlines
- Discretion and trustworthiness in dealing with confidential information
Benefits
- 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits to include medical, prescription drug, dental and vision coverage
- Participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of base salary
- Eligibility to participate in our share based long term incentive program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprocess excellenceknowledge managementagile methodologiesCRM platformscontent migrationcontent remediationdata analysisrisk managementmilestone tracking
Soft Skills
interpersonal skillscollaborationself-motivationanalytical skillsinfluencing skillsaccountabilitytrustworthinesscommunicationproblem-solvingleadership
Certifications
BAMBA