PetScreening

Product Manager

• Define and execute the integrations roadmap for the LTR product line, aligned with business and platform strategy.
• Partner with design and engineering to deliver integrations that are viable, feasible, and user-friendly.
• Translate API, authentication, and data mapping requirements into clear product documentation.
• Use SQL, Postman, Excel, etc. to analyze data flows, test integrations, and monitor performance.
• Combine quantitative and qualitative insights to prioritize improvements and measure success.
• Act as the primary liaison for integration partners and internal stakeholders, driving clarity and alignment.
• Operate comfortably in ambiguity—bringing structure and progress to complex, cross-functional efforts.

Senior Product Manager, Integrations

Growth Marketing

• Manage paid media initiatives — own end-to-end execution of paid digital campaigns across search, social, display, and retargeting to drive qualified leads and revenue growth.
• Develop and optimize omni-channel growth campaigns — integrate paid, owned, and earned tactics including partnerships, associations, ABM, email, and organic channels.
• Oversee campaign planning and execution — manage timelines, assets, and deliverables through project management software, ensuring alignment across marketing, sales, and product teams.
• Partner with creative and content teams to develop high-performing ad creative, landing pages, and offers that convert.
• Design and implement rigorous testing frameworks (A/B and multivariate) to validate creative, targeting, and messaging hypotheses.
• Measure performance and communicate insights — own KPI reporting, attribution modeling, and dashboards to identify growth levers and ROI opportunities.
• Manage marketing budgets and media spend, ensuring cost-efficiency, target ROAS, and continuous optimization of channel mix.
• Stay ahead of emerging platforms and trends — evaluate new paid opportunities, martech tools, and AI-driven optimizations to maintain competitive advantage.
• Mentor and collaborate with team members on performance marketing best practices, data analysis, and experimentation discipline.

Growth Marketing Manager

• Support growth campaign and partnership planning, testing, reporting and optimization, across various channels, to include, but not limited to: partnerships, associations, ABM, media buys, email, social media, etc.
• Support project management of omni-channel campaigns via project management software for task assignment, content calendar, assist in cross-functional collaboration, etc.
• Coordinate with website administration to execute on-site campaign-specific landing page content, calls-to-action and creative assets for increased on-site conversion
• Collaborate with creative services and product marketing to develop visually appealing, targeted content that resonates
• Assist in creative briefing and project management of marketing campaign creative assets, emphasis on ensuring all assets are deployed in channels as planned
• Conduct A/B tests and analyze performance metrics to continuously improve campaign effectiveness and user experience
• Monitor and report on key performance indicators (KPIs), providing actionable insights and recommendations to improve campaign performance and overall growth strategy
• Manage all campaign expenses ensuring budget adherence and ROAS maximization
• Leverage data-driven reporting and action plan to continually align spend, internal and external resources to the highest value opportunities
• Contribute to the overall marketing strategy by sharing insights, ideas, and participating in brainstorming sessions
• Monitor trends and suggest new marketing channels and campaign strategies in growth marketing to drive innovation
• Collection, submission and reporting on all expenses to accounting
• Proactive preparation and participation in all team and cross-functional meetings.

Growth Marketing Associate

Customer Support

• Regularly and confidently manage a large volume of inbound and outbound communication, via ZenDesk, with comprehensive knowledge, compassion, and efficiency Identify and address customer and client needs, with a goal of total satisfaction in the least amount of time Meet customer experience department targets, both individually and as a team Follow company and team guidelines and procedures for communications with minimal supervision, effectively taking ownership of your role Take the initiative to recommend improvements to company processes for efficiency, or share new ideas, leaving your paw-print on our growing company Provide cross-departmental support through special projects, as needed, with little impact on your existing duties in CX Performing repetitive tasks on a computer while in a stationary position for long periods. Efficiently manage a high volume of inbound and outbound communications through ZenDesk, leveraging a robust knowledge base. Team coverage varies individually within the hours of 6 AM to 10 PM EST. Meet individual and team performance targets by achieving key productivity and quality KPIs. Contribute to a collaborative team by sharing ideas and process improvements, while working in a hybrid environment that requires being in the office 3 days a week. Regular attendance at in-office team meetings and training sessions is a component of the hybrid work model. Set a positive example for all team members of commitment, customer experience activities, work ethics and habits, and positive personal character Respond quickly, professionally, and accurately to customer and client inquiries regarding a wide range of questions and concerns Engage with external customers and clients and internal team members in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships; including escalated conversations and situations Participate in special projects as reasonably required in your role Contribute towards and participate in plans for team activities/meetings to create a positive work environment Show leadership and take ownership of responsibilities in your role to help move the team forward, collectively

Senior Product Manager, Integrations

Growth Marketing Manager

Growth Marketing Associate

Customer Experience Representative