Junior Assistance Animal Reviewer

PetScreening

Junior Assistance Animal Reviewer at PetScreening reviewing documentation for Fair Housing compliance. Collaborating with teams while working in a hybrid office environment in Mooresville, NC.

Posted 6/30/2026full-timeMooresville • North Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Analyze submitted documentation to determine whether it is sufficient to meet Fair Housing guidelines.
Review other profile information for accuracy of information.
Show attention to detail and critical thinking skills.
Take ownership of assignments and be proactive towards achieving goals.
Meet designated production goals
Provide professional explanations to users regarding insufficient information.
Collaborate with the team in discussions regarding questionable information.
Participate in team discussions regarding procedural changes or continued training.
Report to team lead and management as appropriate.
Prolonged periods of sitting and working on a computer.
Proficient computer skills with the ability to learn new software.
Meet individual and team performance targets by achieving key productivity and quality KPIs.
Contribute to a collaborative team by sharing ideas and process improvements, while working in a hybrid environment.

Requirements

What you’ll need

Education and/or professional experience working in a field directly related to disability services (medical, therapy, special education, etc.).
Proficiency with technology and computers (Google suite, slack, zoom).
Ability to develop and maintain momentum through workflow.
Ability to maintain focus, even at times when environment can become distracting
Able to adapt to various workloads/procedural changes in an ever-changing environment

Benefits

Comp & perks

Medical/Dental/Vision/HSA benefits offered after 30 days of employment.
Company sponsored Life Insurance and Short Term Disability.
Optional Life Insurance and Long Term Disability Plans.
401(k) with 3% match regardless of employee contribution.
Quarterly open enrollment.
Paid time off accrual beginning first day of employment
Paid holidays
Optional remote work days
Paid Family/Military/Bereavement leave
Pet friendly office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Documentation AnalysisCritical ThinkingProduction Goal AchievementWorkflow ManagementQuality KPI Achievement

Soft Skills

Proactive OwnershipFocus MaintenanceAdaptability