Wholesale Operations Manager
Peter Millar
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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About the role
- Manage the day-to-day operational service support for our team
- Manage NSR Reporting fulfillment actions across teams
- Establish and maintain ticket topic reason code tags
- Manage key metrics, measure and improve operational activities
- Partner with Manager of CS and Team Leads
- Manage and develop Operation Account Managers
- Hire and onboard new team members as needed
- Oversee and ensure process documentation
- Partner with other operational areas
Requirements
- BA/BS or equivalent experience
- 2 – 5 years of experience in luxury product markets
Benefits
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Applicant Tracking System Keywords
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Soft Skills
team managementoperational supportprocess documentationmetrics measurementpartneringhiringonboarding
Certifications
BABS