Pet Media Group (PMG)

Sales Development Rep

• Own day-to-day performance of US outbound reps across activity, conversations, listings, activations, and revenue.
• Listen to calls daily and deliver structured coaching, QA feedback, and skill development.
• Make outbound calls yourself to demonstrate best practices and stay close to user behavior.
• Drive consistent adoption of structured outbound workflows, scripts, talk tracks, and activation processes.
• Maintain and continuously improve scripts, objection handling, and sales enablement materials.
• Lead daily, weekly, and monthly sales cadences including standups, call reviews, and performance management.
• Enforce KPI-driven execution through scorecards, QA rubrics, and clear expectations.
• Partner closely with RevOps on routing quality, clean data, funnel visibility, and accurate reporting.
• Provide structured insights from calls to Product, Trust & Safety, and Operations.
• Support hiring, onboarding, and ramping of outbound reps as US operations scale.

Founding Lead, SDR