Persado

Product Manager

• Own the strategy, roadmap, and business outcomes for a major product area within the Persado platform.
• Translate market, customer, and competitive insight into a clear product vision and a prioritized, executable roadmap.
• Lead discovery and delivery end-to-end: define requirements, make scope trade-offs, and ship high-quality product on predictable timelines.
• Partner with engineering, design, and data science leadership to align capacity, architecture, and sequencing against product goals.
• Work directly with enterprise customers and internal teams to understand user workflows, validate concepts, and measure adoption and impact.
• Collaborate with marketing, sales, and customer success on positioning, launches, enablement, and feedback loops.
• Define and track success metrics; use data to inform decisions and communicate progress to executive stakeholders.
• Mentor and develop product managers; help raise the bar on product craft across the organization.

Director, Product Management

Account Manager

• Serve as the primary day-to-day contact for 2-5 Enterprise accounts in Financial Services, driving customer engagement and adoption of Persado.
• Plan, lead, and present Quarterly Business Reviews that demonstrate ROI and surface expansion opportunities.
• Develop and execute results-driven account plans aligned to quarterly, semi-annual, and annual customer goals.
• Act as a strategic advisor on Persado products—onboarding users, enabling adoption, and championing customer needs.
• Own issue resolution and escalate as needed; identify process or product improvements to enhance customer experience.
• Build deep, trusted relationships with key stakeholders, including regular in-person engagement at customer sites (expect ~20-30% travel).

Director, Product Management

Senior Account Manager