Persado

Program Manager

• Lead the planning and execution of complex enterprise programs, coordinating support across onboarding, technical implementation, and value realization workstreams
• Serve as the central point of accountability for program health, proactively managing risks, issues, dependencies, and scope changes
• Develop and maintain integrated program plans across cross-functional teams including Sales, Customer Success, Solutions Consulting, and Product.
• Establish clear communication cadences and executive-level reporting to ensure alignment across client stakeholders and executive leadership
• Drive organizational change management activities required for successful adoption, including stakeholder alignment, process enablement, and operational readiness
• Ensure program outcomes translate into measurable business value, performance improvement, and long-term strategic partnership growth
• Develop, refine and scale program delivery frameworks, governance models, and operational best practices to improve execution consistency across accounts
• Engage with external partners and vendors as needed to ensure seamless integration and delivery
• Provide mentorship, coaching, and support for project management staff

Content Marketing Manager

• Collaborate with Brand Content Strategists to understand client requirements and campaign objectives
• Assist in crafting compelling content that inspires action, ensuring adherence to brand voice and tone
• Carefully proofread and edit content to ensure impeccable spelling, grammar, and syntax tailored for the Brazilian market
• Ensure that client revisions and tone of voice guidelines have been accurately implemented
• Ensure compliance with our clients' complex brand guidelines and legal requirements

Program Manager

Brazilian Portuguese Content Localizer, Proofreader