Service Engineer, Inorganic
PerkinElmer
Service Engineer, Inorganic
PerkinElmer
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Point of contact for users of complex analytical instruments in the inorganic field, including installation, maintenance, repair and qualification
- Provide technical support and personal onsite assistance as needed, working closely with our team of experts
- Advise on software updates, equipment upgrades, qualifications and process optimizations
- Perform qualified fault analyses and deliver documented solutions for continuous improvement at customer sites and within the company
- Responsible for timely and accurate invoicing and making decisions regarding repair versus replacement
Requirements
- A university degree or vocational training in chemistry, chemical engineering, analytical chemistry, technical or related fields is desirable but not required
- Ideally, initial experience in technical customer service for software-based analytical systems
- Independent, structured and efficient working style, strong organizational skills, commitment and a high level of customer orientation
- Very good German and good English skills, both written and spoken
- Good knowledge of the MS Office suite
- Valid driving licence and willingness to travel (approx. 90%)
Benefits
- A collegial, supportive team
- Mid-size company car with private use
- Flexible working hours
- Expense allowance and company credit card
- Employee savings plans and company pension scheme
- 30 days of vacation
- Comprehensive product training and structured onboarding
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analytical instrumentsfault analysisprocess optimizationtechnical supportinstallationmaintenancerepairqualificationsoftware updatesequipment upgrades
Soft skills
organizational skillscustomer orientationindependent workingstructured workingefficient workingcommitmentcommunication skills
Certifications
university degreevocational training
