PerkinElmer

Field Service Engineer – Charlotte, NC

PerkinElmer

full-time

Posted on:

Location Type: Remote

Location: North Carolina • South Carolina • United States

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Salary

💰 $58,760 - $75,000 per year

About the role

  • Provide highly visible customer support through the performance of on-site installation
  • Oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
  • Instruct customers in the operation and maintenance of the system
  • Serve as company liaison with customer on administrative and technical matters for assigned projects
  • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators
  • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades
  • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory

Requirements

  • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
  • Ability to travel by air, vehicle and/or other means of transportation as business requires.
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
repair of laboratory equipmentinstallationmaintenancediagnosestroubleshootingservicevalidationcomplianceanalytical workflowsinstrument control software
Soft Skills
customer supportcommunicationliaisontrainingengagement
Certifications
vendor issued certification