Field Service Engineer – Puerto Rico
PerkinElmer
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $52,500 - $68,500 per year
About the role
- Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators.
- Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
- Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
- Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
- Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process.
- Attend higher level certification through participation in company sponsored training & development offerings.
- Complete all administrative tasks, including but not limited to time reporting and assigned training.
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.
Requirements
- BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment
- Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment
- High School Diploma plus 7+ years direct experience with repair of laboratory equipment
- Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
- Vendor issued certification on relevant laboratory equipment
- Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
- Ability to travel by air, vehicle and/or other means of transportation as business requires
Benefits
- Health insurance
- Professional development training
- Company-provided car, laptop, and phone
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
repair of laboratory equipmentanalytical equipmentinstrument control softwaremaintenanceinstallationsvalidationscomplianceservice executionquality improvementadministrative tasks
Soft Skills
customer engagementcommunicationproblem-solvingtrainingsupportorganizational skillsrevenue identificationteam collaborationattention to detailadaptability
Certifications
vendor issued certificationhigher level certificationsafety certification