Field Service Engineer – Fort Lauderdale, Tampa, FL
PerkinElmer
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Salary
💰 $60,000 - $79,000 per year
About the role
- Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, and repair of complex equipment and systems
- Instruct customers in the operation and maintenance of the system
- Serve as company liaison with customer on administrative and technical matters for assigned projects
- Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards
- Engage with customers to understand their analytical workflows and tailor service offerings
- Enhance account profitability through efficient service execution and identifying revenue opportunities
- Maintain assigned assets, including tools and service parts inventory
- Enhance product quality by proactively reporting improvement opportunities
- Complete all administrative tasks, including time reporting and assigned training
- Maintain training and compliance in health and safety areas
Requirements
- BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
- Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
- Vendor issued certification on relevant laboratory equipment
- Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
- Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided).
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
repair of laboratory equipmentinstallationdiagnosistroubleshootingmaintenancevalidationanalytical equipmentinstrument control softwarecompliancehealth and safety practices
Soft Skills
customer supportcommunicationproblem-solvingadministrative skillscustomer engagementservice executionprofitability enhancementreportingtrainingliaison
Certifications
vendor issued certification