Perkbox

Counselor

• Provide confidential, in-the-moment telephonic support and assessment services to employees of customer organisations during night shifts
• Support individuals facing challenges such as stress, anxiety, depression, financial concerns, and family issues
• Utilise technology to stay connected with the team while working remotely
• Deliver structured counselling and psychological support within a stepped care model
• Help triage clients into appropriate internal and external support pathways

Counsellor

Product Manager

• Own and evolve the product strategy and roadmap for a core platform product
• Drive delivery momentum that translates into measurable business impact
• Gather, analyse and synthesise customer feedback to inform product decisions
• Engage directly with customers to understand pain points and uncover opportunities
• Translate insights into clear, actionable requirements for new features and improvements
• Partner closely with Engineering, Product Design and Data throughout discovery and delivery
• Coordinate with Marketing, Customer Success and other go-to-market teams on launches and updates
• Act as a subject matter expert, confidently challenging legacy decisions and the status quo

Counsellor

Senior Product Manager