Perk

Workplace Experience Manager

Perk

full-time

Posted on:

Location Type: Hybrid

Location: Barcelona • Spain

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About the role

  • Oversee the day-to-day operations of the Barcelona HQ and US offices, including maintenance, cleaning, and workplace services.
  • Develop and implement policies, procedures, and best practices for facilities management.
  • Conduct regular inspections and audits to ensure facilities meet the highest standards.
  • Proactively identify and resolve operational issues to ensure seamless workplace operations.
  • Partner with Internal Communications to keep employees informed about key facilities updates.
  • Deliver a 7-star workplace experience across all hubs, ensuring our offices are functional, welcoming, and inspiring.
  • Oversee the overall look and feel of the offices, including workspace layouts, interior design, branding, and workplace amenities.
  • Manage services such as catering, snacks, beverages, coffee stations, and workplace supplies.
  • Support the Community Experience team in organizing internal events and initiatives that bring Perk’s culture to life.
  • Develop and implement sustainability initiatives to improve environmental performance.
  • Drive programs focused on energy efficiency, waste reduction, and reducing carbon footprint.
  • Track and report on environmental metrics and ensure compliance with regulations and standards.
  • Promote sustainability awareness across the organization.
  • Implement local security strategies aligned with Perk’s global security framework.
  • Oversee security vendors and ensure proper functioning of security systems including CCTV, alarms, and access control.
  • Monitor and report on security performance and compliance.
  • Lead and support a distributed team including Workplace Specialists in Barcelona, Boston, and Chicago, and a Receptionist in Barcelona.
  • Foster a collaborative environment focused on delivering exceptional workplace experiences.
  • Build strong partnerships with key vendors and service providers.
  • Manage contracts and vendor relationships across services including security, cleaning, maintenance, and facilities.
  • Coordinate vendors and contractors for repairs, renovations, and maintenance.
  • Ensure compliance with health, safety, and environmental regulations.
  • Collaborate closely with the TechOps team to implement and support workplace technology services.
  • Align on business continuity planning and ensure offices are technically equipped to support employees.
  • Develop and manage facilities budgets including OPEX and CAPEX.
  • Track expenses, identify cost-saving opportunities, and ensure cost-effective operations.
  • Partner with Health & Safety teams to ensure facilities meet all regulatory requirements.
  • Conduct inspections and maintain safety protocols.
  • Develop and manage emergency response and business continuity plans.
  • Work closely with senior leadership across hubs to understand priorities and support key initiatives.
  • Maintain strong cross-functional partnerships with TechOps, Legal, Finance, and People teams.
  • Communicate project progress and manage expectations with key stakeholders.
  • Keep Perk’s culture at the heart of everything you do as part of the People Team.
  • Partner with employees and community members to co-create workplace experiences that support their needs.
  • Use data to evaluate workplace initiatives and continuously improve the employee experience.
  • Collaborate with the Community Experience team on initiatives that bring our culture to life in our offices.

Requirements

  • Background in architecture, engineering, or a related field, ideally with a Master’s or postgraduate qualification in Facilities Management.
  • Proven experience as a Workplace or Facilities Manager in an international, fast-paced environment.
  • Experience managing large headquarters offices with hundreds or thousands of employees.
  • Strong experience managing vendors, service providers, and office partners.
  • Experience managing budgets and large-scale facilities operations.
  • Comfortable with occasional travel to other locations or new office openings.
  • Strong English and Spanish communication skills, both written and verbal.
  • Proven ability to collaborate with stakeholders at all levels, including C-suite executives.
  • Strong project management skills, with the ability to plan, execute, and deliver complex initiatives.
  • Ability to keep stakeholders informed and manage expectations effectively.
Benefits
  • Receive competitive compensation and equity ownership in Perk.
  • Rest and recharge with our generous allocation of vacation days plus public holidays.
  • Take control of your physical health with your choice of private healthcare or a gym allowance.
  • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
  • Join our unforgettable Perk events, including our spectacular annual summer party.
  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
  • Make your money go further with our flexible compensation plan.
  • Focus on your family with 17 weeks’ paid parental leave during your child’s first year.
  • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
  • Broaden your horizons with up to 20 "Work from Anywhere" days per year.
  • Nurture your language skills with in real-life English, Spanish and Catalan lessons.
  • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years.
  • Let us help you move to one of our hubs with relocation support.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
facilities managementbudget managementvendor managementproject managementsustainability initiativesenergy efficiencycompliance regulationsemergency response planningworkplace technology servicesinterior design
Soft Skills
collaborationcommunicationleadershipproblem-solvingorganizational skillsstakeholder managementteam managementcultural awarenessadaptabilitycustomer service
Certifications
Master’s in Facilities Managementpostgraduate qualification in Facilities Management