Perk

Senior Implementation Specialist, French Speaking – Travel & Spend

Perk

full-time

Posted on:

Location Type: Hybrid

Location: Barcelona • Spain

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Job Level

Senior

Tech Stack

ERP

About the role

  • Lead mid-complexity onboarding projects for SMB Travel & Spend customers, primarily in French-speaking regions, ensuring structured, efficient, and customer-focused delivery.
  • Drive adoption and activation by applying change management and financial understanding to help customers realise value quickly.
  • Configure Travel & Spend setups, including policies, standard workflows, approval flows, and per diems.
  • Coordinate stakeholders across finance, HR, IT, and travel management to ensure alignment and clarity on objectives.
  • Support ERP integrations such as Spend Export File, DATEV, and Xero, troubleshooting as needed to ensure smooth operations (no engineering background required, curiosity about technology is key).
  • Manage identity and HR integrations through SSO, HRIS, and SCIM, ensuring seamless technical setup.
  • Deliver an exceptional onboarding experience, driving early booking and expense activity and leaving customers confident using the platform.

Requirements

  • French working proficiency is essential, as you’ll communicate with French-speaking customers and stakeholders daily.
  • Solid experience in customer-facing roles, with hands-on ownership of onboarding or implementation work in a structured environment.
  • Experience coordinating projects or workstreams, ideally within implementation or onboarding contexts.
  • Strong communication and stakeholder management skills, with the ability to align internal teams and customers around shared goals.
  • A solution-oriented mindset with the adaptability to tackle challenges proactively.
  • Highly organised, detail-oriented, and comfortable managing multiple moving parts simultaneously.
  • Exposure to consulting, finance, or technology environments.
  • Experience with customer onboarding or technical implementation.
  • Familiarity with Spend Management solutions or similar platforms.
Benefits
  • Receive competitive compensation and equity ownership in Perk.
  • Rest and recharge with our generous allocation of vacation days plus public holidays.
  • Take control of your physical health with your choice of private healthcare or a gym allowance.
  • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
  • Join our unforgettable Perk events, including our spectacular annual summer party.
  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
  • Make your money go further with our flexible compensation plan.
  • Focus on your family with 17 weeks’ paid parental leave during your child’s first year.
  • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
  • Broaden your horizons with up to 20 "Work from Anywhere" days per year.
  • Nurture your language skills with in real-life English, Spanish and Catalan lessons.
  • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years.
  • Let us help you move to one of our hubs with relocation support.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboardingimplementationchange managementfinancial understandingconfigurationERP integrationsSSOHRISSCIMSpend Management
Soft Skills
communicationstakeholder managementsolution-oriented mindsetadaptabilityorganisationdetail-orientedcustomer-focusedproject coordinationcuriosity about technologycustomer-facing