Perk

Senior Implementation Specialist – German Speaking

Perk

full-time

Posted on:

Location Type: Hybrid

Location: Munich • Germany

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Job Level

Senior

Tech Stack

ERP

About the role

  • Lead mid-complexity onboarding projects for SMB Travel & Spend customers, primarily in German-speaking (DACH) regions, ensuring structured, efficient, and customer-focused delivery.
  • Drive adoption and activation by applying change management and financial understanding to help customers realise value quickly.
  • Configure Travel & Spend setups, including policies, standard workflows, approval flows, and per diems.
  • Coordinate stakeholders across finance, HR, IT, and travel management to ensure alignment and clarity on objectives.
  • Support ERP integrations such as Spend Export File, DATEV, and Xero, troubleshooting as needed to ensure smooth operations (no engineering background required, curiosity about technology is key).
  • Manage identity and HR integrations through SSO, HRIS, and SCIM, ensuring seamless technical setup.
  • Deliver an exceptional onboarding experience, driving early booking and expense activity and leaving customers confident using the platform.

Requirements

  • German working proficiency is essential you’ll communicate with German-speaking customers and stakeholders daily.
  • Solid experience in customer-facing roles, with hands-on ownership of onboarding or implementation work in a structured environment.
  • Experience coordinating projects or workstreams, ideally within implementation or onboarding contexts.
  • Strong communication and stakeholder management skills, with the ability to align internal teams and customers around shared goals.
  • A solution-oriented mindset with the adaptability to tackle challenges proactively.
  • Highly organised, detail-oriented, and comfortable managing multiple moving parts simultaneously.
  • Exposure to consulting, finance, or technology environments.
  • Experience with customer onboarding or technical implementation.
  • Familiarity with Spend Management solutions or similar platforms.
  • English working proficiency is required in addition to German.
Benefits
  • Competitive compensation, including equity in the company
  • Generous vacation days so you can rest and recharge
  • Health perks such as private healthcare or gym allowance, depending on your location
  • Unforgettable TravelPerk events, including travel to one of our hubs
  • Mental health support tool for your wellbeing
  • Exponential growth opportunities
  • Flexibility: We focus on outcomes, not hours worked, when you're most productive.
  • Hybrid Work Model: We value in-person collaboration and meet in the office three days a week.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboardingimplementationconfigurationERP integrationsSpend Management solutionsSSOHRISSCIMtroubleshootingfinancial understanding
Soft Skills
communicationstakeholder managementsolution-oriented mindsetadaptabilityorganisationdetail-orientedcustomer-focusedproject coordinationproactiveownership