Senior Product Operations Manager – Payments
Perk
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Lead operational excellence initiatives for the Payments area, identifying and solving systemic challenges.
- Develop and implement frameworks that ensure consistent, high-performance operations across teams.
- Use advanced data analysis to identify inefficiencies and propose improvements that generate significant value, using AI to drive automation.
- Balance internal teams’ operational needs with broader business objectives, ensuring efficiency gains never sacrifice the end-user experience.
- Proficiently identify and mitigate operational, security, financial, and compliance risks across the product area.
- Collaborate with Legal and Security teams to define acceptable risk levels and implement robust controls.
- Work with stakeholders across the company and third parties to define goals and execute plans.
- Provide guidance to more junior team members, helping them grow in their roles.
Requirements
- Extensive experience in a tech-driven operations role (typically 5+ years in tech).
- Experience in the Payments or Fintech space is a strong plus.
- Proficiency in using advanced data analysis tools and methodologies to drive decision-making and measure success.
- A proven ability to design and optimize complex end-to-end processes, including experience with wireframing and user flow visualization.
- Comfortable navigating complex regulatory environments and identifying financial or operational risks before they become issues.
- A track record of breaking down complex, systemic problems into actionable steps that deliver incremental value.
- The ability to influence across functions, evaluate requests based on clear prioritization, and confidently say "no" when alignment is missing.
- Skill in translating complex operational narratives into straightforward, structured communications for diverse audiences.
Benefits
- Competitive salary
- Relocation assistance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisAI automationrisk mitigationprocess designwireframinguser flow visualizationoperational excellenceperformance optimizationcompliance managementfinancial risk assessment
Soft Skills
leadershipcollaborationcommunicationproblem-solvinginfluencingprioritizationmentoringstrategic thinkingadaptabilitydecision-making