Perk

Enterprise Account Manager

Perk

full-time

Posted on:

Location Type: Hybrid

Location: Barcelona • 🇪🇸 Spain

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Job Level

Mid-LevelSenior

About the role

  • Own and nurture a portfolio of enterprise accounts, establishing yourself as the primary strategic contact and building strong relationships with key decision-makers.
  • Become a trusted advisor by gaining a deep understanding of your clients' business objectives, challenges, and travel programs.
  • Drive revenue growth by systematically identifying and pursuing up-sell and cross-sell opportunities within your portfolio.
  • Deliver strategic business reviews to senior stakeholders, leveraging data analytics to provide actionable insights and demonstrate the value of Perk.
  • Master the entire Perk product suite, including the newly acquired Yokoy spend management solution, to effectively consult with clients on best practices.
  • Act as the voice of the customer internally, collaborating with Product, Support, and Onboarding teams to ensure a seamless client experience and smooth product rollouts.
  • Proactively identify and solve complex challenges for your clients, developing scalable solutions to ensure long-term satisfaction and retention.

Requirements

  • Native or near-native proficiency in German and fluency in English.
  • Proven experience in Enterprise Account Management, Customer Success, or a similar strategic client-facing role, preferably within SaaS, Travel Tech or Fin Tech.
  • A strong track record of meeting and exceeding retention and revenue targets.
  • Excellent communication and presentation skills, with the confidence to engage with C-level executives.
  • Strong analytical skills with the ability to translate complex data into actionable insights and strategic recommendations.
  • Exceptional organizational skills and a demonstrated ability to manage a portfolio of high-value accounts.
Benefits
  • Receive competitive compensation and equity ownership in Perk
  • Rest and recharge with our generous allocation of vacation days plus public holidays
  • Take control of your physical health with your choice of private healthcare or a gym allowance
  • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
  • Join our unforgettable Perk events, including our spectacular annual summer party
  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
  • Make your money go further with our flexible compensation plan
  • Focus on your family with 17 weeks’ paid parental leave during your child’s first year
  • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
  • Broaden your horizons with up to 20 "Work from Anywhere" days per year
  • Nurture your language skills with in real-life English, Spanish and Catalan lessons
  • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
  • Let us help you move to one of our hubs with relocation support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analyticsaccount managementcustomer successstrategic consultingrevenue growthup-sellcross-sellportfolio managementpresentation skillsanalytical skills
Soft skills
relationship buildingcommunicationorganizational skillsproblem solvingstrategic thinkingclient engagementtrust buildingcollaborationadaptabilitycustomer advocacy