Perinova

IT Supporter

Perinova

full-time

Posted on:

Location Type: Hybrid

Location: München • Germany

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Job Level

Junior

Tech Stack

ServiceNow

About the role

  • 1st and 2nd level support in client management (O365, M365, Azure AD)
  • Administration and support of clients and end users
  • Direct contact with end users at the service desk at client sites in the Munich area
  • Use of a ticketing system and documentation within the ticketing system
  • Installation and configuration of hardware and software components
  • Analysis and resolution of incidents

Requirements

  • Vocational training as an IT specialist (m/f/d) or career changers (m/f/d) with relevant experience
  • Practical experience in IT support (first and second level), customer support, telephone support or user helpdesk
  • Experience with ticketing systems such as Jira, ServiceNow, Helpline
  • Good German skills, both spoken and written; ideally good English skills
  • Strong communicator and team player
  • Ability to work independently
Benefits
  • Competitive fixed salary plus performance-based bonuses
  • Modern working environment and digital tools
  • Thorough onboarding and continuous training
  • Flat hierarchies and an open working atmosphere
  • Company health insurance covering various additional services
  • Company pension plan
  • Access to corporate fitness program (EGYM Wellpass)
  • Attractive company bike leasing (JobRad)
  • Direct access to corporate benefits: a shopping platform with attractive discounts from well-known brands
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
O365M365Azure ADIT supportticketing systemshardware installationsoftware configurationincident analysisincident resolution
Soft Skills
strong communicatorteam playerindependent work
Certifications
vocational training as an IT specialist