Consult with clients to discover and document needs, provide insight and guidance as clinical communication experts, and propose best practice solutions.
Design and configure high-quality applications that balance the needs of clinicians, patients, and PerfectServe.
Prioritize and manage many tasks simultaneously in a fast-paced environment.
Consistently exceed client expectations.
Engage clients through expert questioning and active listening to understand needs and issues.
Document requirements and proposed solutions in multiple formats (e.g., email, Lucid Chart, PowerPoint, Access, Tableau, etc.).
Configure high-quality solutions optimized for client self-administration and help center support.
Receive requests to cancel services, acting resourcefully to retain clients.

Requirements

Benefits

Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one.
401K - with match and immediately vested.
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

application designconfigurationrequirements documentationprocess improvementclient retention

Soft Skills

consultationcommunicationactive listeningtask managementclient engagement